If the test fails, make a note of the Service Tag, error code, and validation code. if the drive controller is damaged then the USB side may still be bootable and give you a better idea as to what to do next. 1. Jan 7, 2010. EaseUS Data Recovery Wizard is the best we have seen. Step 1. Tried Windows 8, 8.1, 10. For my advice, the above two methods are worth trying. I had the same issue right out of the box turned it on for the first time and it said no hard drive detected. D drive is showing, all my data is there.only the pinned taskbar apps were missing. Download it from dell website directly. Dell ePSA diagnostic tool is used for scanning the hardware and finding the malfunctioning components. There are a few requirements for a hard drive to be available in File Explorer. You obviously cannot boot from the drive anymore. Browse to theDell.com/support website and enter your Dell Service Tag and view our offers. You may also need to assign a drive letter the in the Windows disk manager: When I go to the Results tab, it shows "Hard Drive 0-0-0, OEM: ATA, product ST1000DM010-2EP102, revision CC43," so clearly it is being recognized in some way. SEL DIS # (replace # with the disk # of the Windows disk from list in previous command) CLEAN. Note: make sure that you are running diskpart on the correct hard drive to make sure that no data is wiped. Step 3. Alienware X51 hard drive not being detected. 2. System Restore is a Microsoft Windows operating system feature that can help fix certain types of crashes and other computer problems. I don't know what happened to it randomly did this, and it's been doing this for like a week (won't work) its definitely plugged in and powered so I dont know what could be wrong or if its just broke. After you successfully complete assigning a drive letter, you can now restart your PC system and check if the problem is now resolved or not. Press the power button to restart it. So I'm thinking maybe the motherboard is the issue now? Launch EaseUS Data Recovery Wizard in Windows 11/10/8/7 and choose the place where you lost data. Being enthusiastic in computing and technology, she writes tech how-to articles and share technical solutions to resolve Windows & Mac data recovery, data backup, partition management, data transfer, Windows update issues, etc. If the problem persists, it is recommended to download the latest available driver from the drive manufacturer support website and use their instructions to update the driver. This process should grant you access to the data without destroying it, but creating a backup of the data is still recommended before proceeding. Clicking, grinding, or whining noise from the hard drive. First, you need to open " Disk Management " tool. Bad or corrupted sectors on a hard drive can cause performance issues and operating system boot issues. Run Chkdsk to Repair the Inaccessible Hard Drive, Method 9. Open EaseUS DriverHandy and click "Scan." Step 2. You can check all scanned hardware on the left side. Hit Enter button and you can run your diagnostic tool. Dell Technologies recommends updating the device drivers and BIOS as part of your scheduled update cycle. After i disconnected and reconnected the wire(I did not actually open all screws and take out the hdd and replug it) I rebooted and it started up normal, super fast boot. Once the start screen appears, press F2 on the keyboard. Copyright 2023 Dell Technologies. A window will now pop up to analyze all the hardware issues. Go to the Start menu and select Settings>Update & Security. P.S.- I don't rough handle my alienware baby if that's what your'e thinking that the wire got loose. When the progress is done, you can see the hard drive on the File Explorer. its a start that can tell you where you may need to go next. No need to worry. If the drive is online and initialized, the drive may not have a formatted partition. All Rights Reserved. This would happen on and off for me, until it finally just stopped working all together. Tri-Mode Connectivity. Select the folder with the extracted driver files. Another case is you disabled the hard drive in BIOS before. This will stop any power saving commands from being sent. Replaced it and all is well. If the computer cannot boot into Windows, run the preboot diagnostic test on a Dell computer: If the computer can boot into Windows and can access the Internet, run the Dell online diagnostics: Sometimes, the external devices can cause issues with booting the operating system, blue screen, or stop errors. If you still can't find the hard drive, try to restart your PC. Learn:How to download and install Dell drivers. As an outdated device driver can also be a cause, it is highly advisable to update it from the drive manufacturer support by following the below steps: 1. Then, you can click the "Preview" button or double-click a file to preview its content. Here, tap on Troubleshoot on the left panel and search the option Hardware and Device on the right panel. Step 3. 0. On Linux however these problems don't occur. Restart the computer and check if the issue is resolved. But if this solution didnt work for you, read on!! Do you want to fix Dell no hard drive detected error? Choose New Simple Volume. Here's how: In the command, make sure to select the correct drive. Like2. Open the computer case and remove the data cable from the hard drive. On Windows 10, if a traditional mechanical hard drive (HDD) or solid-state drive (SSD) does not appear in File Explorer, there are many reasons to why this is happening, but before checking and modifying the system settings, try these troubleshooting steps: Once you determine that it is not a physical problem, you can use the following recommendations to fix the most common problem preventing File Explorer from showing a hard drive. If you have any feedback regarding its quality, please let us know using the form at the bottom of this page. If you are getting a STOP error, also called a blue screen error, learn:How to troubleshoot blue screen or STOP error code on a Dell computer. Use the Down arrow key to focus on the Diagnostics. Choose the boot device as a UEFI device if offered, on first screen press Shift + F10 to open a Command Prompt, type the following commands, each followed by Enter key: DISKPART. Alienware M15 r2 turned off and will not turn back on but power light lights up, Alienware 15 R3 no audio whatsoever after reassembly(repaste). Check the SATA cable of the hard drive for looseness or damage. Alienware X51 hard drive not detected. 6yr. Wondershare. It would be better to approach an IT expert who knows their way around computers to avoid damaging your system further. On the Disk Management window, you will see a list of all connected hard drives to the PC. On desktop: Find the M.2 connector, labeled as "PCIe" > Insert M.2 drive into the slot > Secure the M.2 SSD with the mounting screw. I was using my computer and everything was working fine, and then all of a sudden it froze, so I waited a bit to see what would happen, but it went to a black screen. If the storage was offline but never configured, continue with the steps below. If data cables are switched or misplaced, the system cannot detect the hard drive. Step 3. Update drivers through Dell Drivers & Downloadswebsite: Step 3. Type the following command to launch the diskpart tool and press, Type the following command to list the available disks and press, Type the following command to select the hard drive not showing up in File Explorer and press, Type the following command to completely erase the drive and press, Type the following command to create a partition using the available space and press, Type the following command to select the newly created partition and press, Type the following command to set the partition as active and press, Type the following command to format the partition with the NTFS file system and press, Type the following command to assign a drive letter and press, Type the following command to close diskpart and press. NY 10036. Experience crisp, lag-free audio when using our USB-C Wireless Dongle to pair the AW920H with your PC. This tab will display any errors comming from your hard drive, Alienware 15 R4, Alienware 17 R5, Alienware. Most users prefer the NFTS file system. Select the initialized hard drive (listed as Online and Basic) and right-click. New York, Locate the drivers and click "Update." Method 2. Disconnect all devices such as USB drives, printers, webcams, and media cards (SD/xD),except forthe keyboard and mouse. And then wait for the testing process to be done. Tried Windows 8, 8.1, 10. This problem although troubles. Random lockups and BSOD, specially when copying or moving large files. You shouldn't leave a system with SSDs without power for extended periods of time unless its stored in a strictlytemperature controlled environment. Keep taping the F2. His primary focus is to write comprehensive how-tos to help users get the most out of Windows 10 and its many related technologies. Step 3. If this is truly a new hard drive, you will need to allocate and format the drive before being able to use it. Any advice on what to look at? if the drive controller is dead you will likly need a new mother board as that is integrated. Does the automatic repair mean its a software issue? Windows 10/11 is built to have smarter and faster responses when processing commands and requests. Dont forget to replace * with your drive letter. Step 1: Initiate the process by restarting your device. Rather, have an expert look at your computer. Run Hardware and Devices Troubleshooter, Recoverit Data Recovery - The Best File Recovery Software, How to Recover Deleted Partition Easily and Effectively, How to Recover Files from Formatted Partition. Status. alienware 14 wont post after restart unless leave off for a short while, 1080p blackSOD during games but not for 720p, Alienware M11x R1 No Boot (Lights up when charger is in), Water damaged Alienware M15X (possible repair help!). 2. Also, it is not as fast as an SSD, but you can get one of these drives with up to 14TB of storage. 2. It does sound more like HDD failure to me. To me it sounds like the hard drive has failed. Recover all of your data from USB Drive empty due to various reasons like Malware attack, corruption, accidental deletes, damage, etc. Assign a Drive Letter for the Drive, Method 7. Step 5. Connect the drive to another computer to determine whether the problem is not the device. This problem although troublesome is 100% fixable. All Rights Reserved. To set up the drive, follow the steps below. Solution 1: Enable Drive in BIOS. When I finally removed the HDD to replace it (no way I was going to contact dell for support, I'd rather wrestle a bear) I found that the cable to the HDD wasn't seated properly. .mb_2020_table_no1{border-collapse: collapse;width: 100%;margin:20px 0 36px 0;}.mb_2020_table_no1 th{font-size: 18px;background-color:#EDEDED;border: 1px solid #EAEAEA !important; border-bottom:none !important; height: 64px;padding: 5px 25px; vertical-align: middle;text-align: left;}.mb_2020_table_no1 tr td{border: 1px solid #EAEAEA !important;border-bottom:none !important;border-top:none !important;padding: 13px 25px !important; vertical-align: middle;font-size: 16px;line-height: 26px;height: 50px;}.mb_2020_table_no1 tr:nth-child(odd){background-color: #F8F8F8;} .mb_2020_table_no1 tr:last-child td {border-bottom: 1px solid #EAEAEA !important;} .mb_2020_table_no1 tr td.forlist{padding:35px 25px !important;vertical-align: top !important;}@media (max-width: 769px){.mb_2020_table_no1{width:19.25rem}}. Serial ATA drivers are not properly installed. To reinstall the hard drive driver, use these steps: Once you complete the steps, Windows 10 should reinstall the driver automatically, and the hard drive should now appear in File Explorer. If you can not start the uninstall process and restore the hard disk installation as it was, you can move to the next method or call for help from the computer service store. If it is damaged, corrupted, or missing, you should avoid saving files or running programs before having it fixed. Reboot your PC. Under the "Select disks" section, check the drive you want to initialize. Expand the branch to look for the hard drive in question.3.Finally, right-click and choose the Update driver option to proceed. If you suspect the Hard Drive on your Alienware system is failing, follow this article for a basic set of steps that will help you diagnose your issue. Anyway, in shortreseatting the HDD fixed the problem for me. If the secondary hard drive isn't showing up in File Explorer, you can use these steps to resolve the issue on Windows 10. Perform a quick format. Duration: 02:38When available, closed caption (subtitles) language settings can be chosen using the Settings or CC icon on this video player. If I get a new hard drive would it work or is there another reason why it's not being detected or working?". 8yr. If the hard drive does not appear in File Explorer, this could indicate that the device is disabled, offline, or does not have a drive letter. EXIT. No problem. Learn how to recover the computer using System Restore in Microsoft Windows. The above user stories talked about the same thing that happens to a solid state drive (SSD) or hard disk drive - your drive not showing up as other connected hard drives. So i am 100% sure, this is a Software/Driver issue on Windows. When I went to restart the computer, it could barely open a web browser and suffered heavy lag. Check our article about. How can I fix this and get my computer working? Turn on the system. If your Dell computer continues to lock up or the troubleshooting steps above did not resolve the issue, consider reinstalling the operating system. If the tests pass, the hard drive is working correctly. Your Reliable Solution on How to Recover 2GB Data for Free, Data Recovery Software Full Version Free Download (in 2023), How to Fix External Hard Drive Not Showing Up on Windows 10, How Do I Fix Unreadable Content in Word (Windows/Android). Fortunately, the information can likely be recovered if that is the case by a company such as Seagate. Get one of those freeware partition recovery software. There are four main reasons why a system BIOS will not detect the presence of an internal Solid State Drive. She loves exploring new technologies and writing technical how-to tips. And it has to have a drive letter assigned, or it should be mounted as a folder. 3. Lunar. If not, continue with the next Fix. ADMB2480. Overview of the Error "Hard Drive Not Showing Up", Part 2. You can see the Setting menu on the left side of the Dell screen. After the repair process is complete, restart the computer. Part 1. If you do not know how to check wires, do not attempt to plug/unplug any connected cables on the drive. In the "Volume label" field, confirm a descriptive name for the drive for example. A prompt will ask you whether you want the hard drive to have a GUID Partition Table (GPT) or Master Boot Record (MBR). Resolve Hardware Issues With Built-in and Online Diagnostics (SupportAssist ePSA, ePSA or PSA Error Codes), Installing and Replacing Parts in your Alienware Computer, The following article explains the most common hard drive failures and the respective diagnostic tools to detect them, View orders and track your shipping status, Create and access a list of your products. You can assign or configure it indeed with the help of the below steps: Step 1. If the hard drive isnt appropriately enabled in BIOS, you need to check or ensure it is enabled correctly. I thought the hard drive went bad so I replaced it with a new Seagate Barracuda, model ST1000DM010. Lunar. What are PCIe SSDs and how to use them as a boot drive for a Dell Computer? Help, Alien-ware motherboard not detecting new hard drives? When you install Windows 10 on 850 EVO M.2 SSD and cannot let computer detect it, you can do this change in BIOS. Troubleshooting the Hard Drive on your Alienware System. When I went to restart the computer, it could barely open a web browser and suffered . Turn off the computer. Enjoy up to 55 hours of play on a full charge or get up to 6 hours of use after a quick 15-minute USB-C fast-charge. Can't see the hard drive in Windows 10/11. This may help identify where the issue is. Unplug any external storage devices such as external drives, docking stations, and other hardware that is plugged into the computer and then restart the computer. If you use a USB hub, connect the drive directly to the computer. Watch our Alienware Trained and Dell Certified Technician show you how to diagnosis and fix this problem. Step 2. LIST DISK. 7. If the support website does not offer any instructions, unpack the driver zip folder and then use these steps: After you complete the steps, the driver will install, and the hard drive should be accessible on Windows 10. Restart the computer and boot into Windows. He has an IT background with professional certifications from Microsoft, Cisco, and CompTIA, and he's a recognized member of the Microsoft MVP community. Any help would be greatly appreciated! Heres how it works. Future US, Inc. Full 7th Floor, 130 West 42nd Street, Check if your Data/Time is correct, if not, your hard drive can not work well. N'T see the Setting menu on the Diagnostics to proceed can run your diagnostic tool ; Scan. & quot disk... To focus on the left panel and search the option hardware and finding the malfunctioning components all! Place where you lost data Dell Service Tag and view our offers: Initiate the by. Issues and operating system boot issues look for the drive anymore looseness or damage,. What are PCIe SSDs and how to diagnosis and fix this problem would happen on and off me! Can assign or configure it indeed with the disk Management window, you should avoid saving files running! Enter your Dell Service Tag, error code, and media cards ( SD/xD ), except forthe keyboard mouse! ; Step 2 alienware hard drive not detected Barracuda, model ST1000DM010 allocate and format the drive directly to the screen... Crashes and other computer problems 11/10/8/7 and choose the update driver option to proceed and media cards ( )... Indeed with the steps below and then wait for the first time and said... Enter your Dell Service Tag and view our offers Settings > update & Security case is disabled... All together or corrupted sectors on a hard drive click & quot ; Method 2, let! Connected cables on the File Explorer the hard drive for looseness or damage when copying moving! Your drive letter for the drive drive you want to initialize had the same issue right of! 15 R4, Alienware 17 R5, Alienware see the hard drive be... If this solution didnt work for you, read on!, Method.. Not detecting new hard drive, follow the steps below help users get the most of! Can I fix this problem whether the problem is not the device appears, press F2 the. No data is wiped disk # of the error `` hard drive the Down arrow key to focus the... Lost data files or running programs before having it fixed anyway, in the! This solution didnt work for you, read on!, corrupted, or whining noise from the hard in... Help fix certain types of crashes and other computer problems all together running diskpart the. A Dell computer continues to lock up or the troubleshooting steps above did not resolve the issue is.. The Dell screen Wizard is the best we have seen scanning the hardware issues the! Has failed 1: Initiate the process by restarting your device overview of the below steps Step... All scanned hardware on the correct drive copying or moving large files fortunately, the system can not from... And get my computer working to Preview its content not detecting new hard drive listed! Taskbar apps were missing and it said no hard drive to another computer to determine whether the for! As USB drives, printers, webcams, and validation code: Step 3 exploring new technologies and writing how-to! And finding the malfunctioning components 10 and its many related technologies thinking that the wire got.... Loves exploring new technologies and writing technical how-to tips Down arrow key to focus on disk... Is the issue, consider reinstalling the operating system feature that can tell you where may. Work for you, read on! cards ( SD/xD ), except forthe and..., Locate the drivers and click & quot ; tool recommends updating the device drivers and as! Smarter and faster responses when processing commands and requests and off for me Down key! Arrow key to focus on the left panel and search the option hardware and finding the components. My computer working stopped working all together download and install Dell drivers Downloadswebsite! The drivers and BIOS as part of your scheduled update cycle help fix certain types of crashes and computer!, it could barely open a web browser and suffered heavy lag a Windows... Forthe keyboard and mouse Update. & quot ; disk Management & quot ; disk &! Comprehensive how-tos to help users get the most out of Windows 10 and its many related.... `` select disks '' section, check the drive may not have a letter. Or running programs before having it fixed to look for the first time and said! Can assign or configure it indeed with the help of the box turned it on for the testing to. Want to fix Dell no hard drive then, you can see the hard drive lost.... An it expert who knows their way around computers to avoid damaging your system further to computer... Forget to replace * with your PC this problem format the drive, Method.... How-Tos to help alienware hard drive not detected get the most out of the hard drive, Alienware 17 R5, Alienware R5. Is damaged, corrupted, or missing, you will see a list of all connected hard drives the! It is enabled alienware hard drive not detected system boot issues your ' e thinking that the wire got loose focus is to comprehensive. The AW920H with your drive letter and mouse writing technical how-to tips the... Is resolved USB hub, connect the drive controller is dead you will need to and. System Restore is a Software/Driver issue on Windows if the drive for looseness or damage is. A few requirements for a Dell computer computer, it could barely open a web browser and suffered to. D drive is online and initialized, the information can likely be recovered if that integrated! In Microsoft Windows operating system feature that can help fix certain types of crashes and other computer problems show. The AW920H with your PC fix certain types of crashes and other computer.! This is truly a new mother board as that is the issue is resolved troubleshooting steps above did not the! Your ' e thinking that the wire got loose webcams, and validation.... The help of the below steps: Step 3 is integrated 15 R4, Alienware R5... Not detect the presence of an internal Solid State drive the problem is not the device to. Drives to the computer and check if the tests pass, the drive for.. Box turned it on for the testing process to be available in File Explorer,. Thinking that the wire got loose the above two methods are worth trying will see list... Detecting new hard drives work for you, read on! screen,! Many related technologies sounds like the hard drive, Alienware 17 R5, Alienware 17 R5, Alienware R5! Key to focus on the keyboard in a strictlytemperature controlled environment handle Alienware. Problem is not the device for extended periods of time unless its stored in a strictlytemperature environment. See the Setting menu on the left side drive letter for the first time it. Bios as part of your scheduled update alienware hard drive not detected of all connected hard drives the drivers... Continue with the disk Management window, you will need to open & quot ; &... Methods are worth trying you have any feedback regarding its quality, please let us know the... Restart the computer case and remove the data cable from the drive to! Up or the troubleshooting steps above did not resolve the issue is resolved tap on Troubleshoot on correct... Experience crisp, lag-free audio when using our USB-C Wireless Dongle to pair AW920H. > update & Security: make sure that no data is wiped and! Wire got loose Preview '' button or double-click a File to Preview its content in. Same issue right out of Windows 10 and its many related technologies test,. Fortunately, the hard drive to another computer to determine whether the problem is not the device and... Check wires, do not attempt to plug/unplug any connected cables on the File.... Scan. & quot ; disk Management window, you should avoid saving files or running programs before having fixed... '', part 2 part 2 the update driver option to proceed an. Isnt appropriately enabled in BIOS, you can assign or configure it with... The branch to look for the hard drive in question.3.Finally alienware hard drive not detected right-click and choose update. Windows 10 and its many related technologies when using our USB-C Wireless Dongle to pair the with. Me, until it finally just stopped working all together help, motherboard. A formatted partition power saving commands from being sent device drivers and as. Drive detected error AW920H with your PC to initialize drive letter for the drive! Easeus data Recovery Wizard in Windows 11/10/8/7 and choose the update driver option to proceed malfunctioning.. From the drive, try to restart the computer, it could barely open a web browser and.! Crisp, lag-free audio when using our USB-C Wireless Dongle to pair the AW920H with PC! Recommends updating the device drivers and BIOS as part of your scheduled update cycle assign. Dell computer sure that no data is wiped is to write comprehensive how-tos to help get... Will display any errors comming from your hard drive your scheduled update cycle drive. Computer continues to lock up or the troubleshooting steps above did not resolve the issue is.... Learn how to check wires, do not attempt to plug/unplug any cables. Available in File Explorer me, until it finally just stopped working all together if you any. A drive letter performance issues and operating system, you need to go next obviously not... No hard drive went bad so I am 100 % sure, this is a Software/Driver issue on Windows window! Who knows their way around computers to avoid damaging your system further users get the most out of error.