So I am stuck. I bought my Honda as they are supposed to be so reliable. You can see how to do that in your manual. Going to pick the car up today and I am not happy. My 2018 Civic has been blowing hot air out of my car for a bit now so decided to take it in. Did something get into the refrigerant lines while replacing condenser?? Due to the fact certain Honda Civic air conditioner condensers were not constructed to Hondas specifications, tiny holes have developed in the condenser tube walls of a few AC units, allowing refrigerant to leak out. Honda Civic AC recharge or condensor replacement? Find the best insurance deals for your car, Everything you need to know about buying a vehicle, Car repair costs, how-to guides, and more, Search any make/model for reviews, parts and more, 999 Peachtree St NE Suite 840, Atlanta, GA 30309. Well. Like they say.You can only make money either from your customers or your employees. It worked fine for the next 2 years then last year when my warranty was expired it started doing the same thing. I was speechless. At check-in, I mentioned the the service advisor that my ac wasn't getting cold, or taking too long to get cold. That will give you an idea of what might be going on prior to going into your mechanic. Please dont fall into their traps. It will cost me about $1300 to replace the compressor. Yet, more comprehensive repairs, such as a complete system replacement, can run into the thousands. But, subsequent advisories, with the latest version released on May 28, 2021, expanded the Civics covered under the program. The service advisor said that there could be an issue with the condenser and that it will be fixed under warranty if that is the issue and that there will be a $169 diagnostic fee if it is something else. Very crooked Honda dealer in Greensboro NC Beware of Crown Honda.. Sounds like the entire AC system is the issue and should be covered under this 10 year warranty extension. Then when the warranty was no longer in effect, they could not only tell what was wrong, but the quote was very high. AC system had to be replaced. Now what I do? I have the same issues.Bought my 2017 Civic new. Thanks. I think it's ridiculous that I can't get a reimbursement for repairs to fix issues the manufacture caused! Factory Warranty 2016 Honda Civic Basic Warranty. Free shipping for many products! AC condenser replaced under extended warranty about 3 months ago. Due to the pandemic, i was barely. I am extremely disappointed in Honda's response to the AC issue. I've purchased my last Honda. TSB Number: A19-091 . Took my car to Sierra Honda in Monrovia and the service advisor said its normal when I said the AC made noise when I turned on and warm air came out. They informed me of the new Freon isnt like the old days. Now that we're vaccinated we called Ocean Honda in Santa Cruz and they agreed the AC is under a 10 year extended warranty and we scheduled service, all at no charge of course. AC is barely blowing cool air more so on the right passenger side. 3 yr warranty expired. Got it back and 3 days later hot air again. I have a feeling its going to need to be replaced again in 2 years. My 2015 Honda Civic has had hot air conditioning problems soon after we got it. AC is not blowing out cold air. This should have been a recall. HOWEVER STILL LEFT IT JUST SO THEY CAN RECHECK . Honda Civic 2017 less than 28K miles. I don't know who to talk to in the State of California to file a formal complaint. I keep my mouth shut for now till they call me and tell me that yet again, the condenser is defective except this time he was trying to say Im responsible for the cost of the new one. Now Aug. of 2022, Its has stopped cooling as designed again. Why should I have to pay the $225 when it is a known problem. It is a necessity, lack of which can lead to sickness and perhaps death. As the manufacturer tells it, a defective A/C condenser from the factory was not built to specifications and can cause refrigerant to leak. This warranty extension covers the a/c condenser to address concerns of leaking refrigerant. Despite the fact there is no recall for AC units on Civics and Honda has extended its warrant to a 10-year period, there are a few details owners of Honda Civic should be aware of. ,of course warranty is over,and extended warranty does cover for a rock? Well.after reading all of these. stream I head back to the dealer today because once again, I have no AC. the ac suddenly stopped working, I have a Honda civic 2016 with 85k. The warranty will not apply to any vehicle that has leaking condenser due to foreign object damage. I have a 2018 Honda Civic with $32k miles. Since Honda knows its a problem, the diagnosis should be free upfront. I have owned Hondas for the past fifteen years but NEVER again!! $1400 compressor replacement but condenser was covered on an extended warranty?? Apparently the AC shop owner told me it is a common problem, and they actually had a compressor in stock. Nobody wanna pay around 2000bucks to repair the air conditioner. Sure enough, I turned the AC on and it only blew out warm air. I'm surprised we still haven't been compensated for this Honda f'ck up!! BACKGROUND American Honda is extending the warranty on the A/C condenser to 10 years from the original date of purchase with unlimited miles. I have a 2019 civic with only 11k on it. For additional recall assistance, click the Ask Dave by Honda button. They need to stand behind their faulty condensers and not try to lie and mislead people about it. Get real Honda. My AC was blowing hot air so I bit the bullet and went to a dealer where a new condenser was installed along with new freon at NO charge! Service manager said they would most likely go in and replace the entire air unit. We in New England we use the AC for about 6 month in the year. Does anybody have an idea on what should I do? %PDF-1.7 At this time, there is no air conditioning-related recall of the 2016-2021 Honda Civic. They are trying to avoid further legal action. I went to Honda dealership and they told me to schedule an appointment for inspection. And if I call someone and they dont answer , and they call me Back it kills everything. STILL AT THE DEALERS. I know the condensor issue can be covered by honda but not the compressor, which would cost double the price than condensor. Long story short; the corporation washed their hands (DO NOT BELIEVE WHAT THE CORPORATION CALLS GOOD WILL) and the dealership didn't help me at all, they just wanted me to pay $3000 for something that is Honda's responsibility due to a manufacturing defect. This pressure pushes the refrigerant through the rest of the system. 2017 with 35,000 miles Honda Civic Issues. They said the freon they use these days isnt as good as the old days what ok Now here I am 1.5 years later andI love to florida and my ac quits working Took it to dealer and they said its the compressor not the condenser that is covered under the extended 10 year warranty WRONG HONDA A compressor shouldnt go out in 2.5 years on a car period! View related parts. There's a warranty extension on 2017-2021 Civics for the AC breaking for 10 years from your purchase date. I don't have that kind of money so now I am stuck with an air conditioner that does not work! I didn't want to pay that much and ask the consultant and he told me he will asked his district manager from honda and see whether there is any deal for it. I have been driving the car without AC since 2019; I live in California, so, summer is very hot and I need AC. I put in a claim to American Honda and am still waiting to settle my claim. The automaker added a ten-year warranty extension (based on the original purchase date) on the air conditioner condenser for the 2016-2021 Civic. Diagnostics run ($169) and oh gee, its not the condenser, its the compressor. Stopped for the night, happened next day AGAIN ugh now living in Florida take it to the dealership. The average air conditioner repair costs $685 to $726, but simpler jobs like recharging the system cost around $150 (or even less with a DIY approach). WOW I sold these cars to people and own one This is completely unacceptable Honda. My son and wifes Honda Civic is now needing another compressor this one just put in two years ago its only a 6 year old car! I went to the dealer they replaced using TSB 19-091. I always get random mail from Honda with my name and telling me to trade in my car for a newer Honda car; or this deal or that deal on Honda parts to upgrade my car. Imagine if I hadnt known that important piece of information. The condensers were covered but he compressor is not. I will not own a Honda again after this. They waved thefee and now my car is having the same issues again. When I bought the car, like others, I reported that the a/c was not near as cold as my previous Santa Fe. Did they even replace the condenser?? Gave Honda an ultimatum and said I would abandon the car at the dealership, and wasnt going to pay for anything, and they warrantied all of it, paid for a rental, and even washed and detailed my car at no expense. I have a civic 2019 had condenser fix under the 10 years warranty, but they told me that the compressor was leaking at that time, that was like a year ago, now i need to fix the compressor and evaporator for 4500 at the dealer , i think that the condenser not working properly damaged the compressor and the evaporator. It's happening with my 2012 Accord Coupe as well and I have 96,400 mi. May have a defective air conditioning condenser that can leak refrigerant and fail to keep the cabin cool. During 2021 summer, I went in and it was the condenser and AC clutch. The faulty A/C is dangerous for the owner to drive!! Shame on Honda for keeping it under wraps but good for fixing it for some of your customers. Nick Kunze. Civic HB 2017 first AC CONDENSER THEN EVAPORATOR. What To Do If Your Honda's AC Condenser Fails I do not remember the part they replaced (something to do with gas and oil), abd they did an oil change as part of the fix. Firstly in 2019 the condenser went out. Do not pay these ridiculous fees for a problem that Honda created. If anyone has found the solution that doesn't mean paying them an a**load of moneyplease let us know. Took it into the Honda dealer in Indiana and they identified the condenser leak. This needs to be an official announced recall, not just in case someone has a problem and just in case they do some homework first. Discuss it at Forum View This TSB. 2016 with 35,000 miles. The number is (800) 999-1009. Said it was the compressor and to fix it would be around $1800 bucks. I don't think I can trust this company moving forward. Honda does NOT care!!! I had the condenser fixed twice and now they tell me the compressor is no good and needs to be fixed for $2,200. The condenser (covered under warranty) and the evaporator ($2,418!!!!). However, work done outside of warranty coverage can be expensive. Totally disappointed. Upon leaving the dealership in the middle of summer, found out the AC wasn't blowing cold air. Honda is extending the warranty on AC condensers to a full ten years for select models like its Civic. Service. 2 years later, I received a letter indicating that the AC condenser might have issues and increased the warranty on it to 10years. Just not driving it in warm weather and using my husbands car letting my civic sit until the cooler weather comes. After diagnosis I was told that the compressor and ac clutch isnt working properly. As mentioned with the Honda Civic air conditioning condenser, a warranty extension is extra coverage provided by an automaker for a specific problem or component. Honda 2018 civic hatchback with only 17,000 miles?? Year Year. My cell phone wouldn't work properly because it was overheating. Honda had a same recall on my 2009 CRV and fixed the AC free just short of 100K miles. Its not a warranty part but it is part of the ac system. I hope they stand by the AC repairs that they made at the beginning of last summer. Otherwise, I am on the hook for the $135. However, there may be a diagnostic fee and repair charges if the problem isnt a covered issue. I make sure that no lights are on when i leave the car. This type of thing seems to happen with all makes but very disappointed in Honda. Still we are paying!! Returned to the dealership later, no leaks found. I did some research and discovered that Honda issued a Technical Service Bulletin 19-091 extending the A//C warranty to 10 years, but, only for the condenser!! I was so excited to buy a Honda Civic hatchback and it was the first one I could grab my hands on since it was so in demand. I am having the same a/c problem everyone describes here, but I have more to tell. Couple of thoughts, first to those that are having to pay for this specific repair, you shouldn't have to and the Honda dealership can get into a lot of trouble of they are forcing you to pay for something on a service bulletin.Second, prior to taking it in, go-toyour local AutoZone and ask them to run a diagnostic with the diagnostic reader they have. Honda is extending the powertrain warranty on more than 1 million cars in the U.S. Honda can update the part # but its still the same part. During 2020 summer, I went in and the condenser had a hole and they replaced it. The diagnostic process is $399, it will be waived if I decided to repair my car in the dealership if it is the condenser, or I would need to pay from my own pocket. But don't settle this is a defective and they know but will do anything to not fix it. Little later into driving 1200 mile trip I hear rattling in my dash next thing I know, white stuff comes blowing out my vents I pulled over off the interstate to figure out what was going on IT WAS ICE CHIPS, like slushee ice coming out of my vents. Otherwise, air conditioner repairs are the responsibility of the vehicle owner. If I don't want to fix it in the dealership after the diagnostic, I have to pay the $399 for the process, which to me is nothing. I sold Hondas at a Honda store and had my service department check into it. This is so disgraceful for this company to do this ! Regardless of known issues, regardless of money spent on repairs already. Bought 2018 Honda CRV in January 8, 2018. Hope this helps you. I paid $380 at local Honda dealership to check what is wrong with the AC and they did come back and told me thaty evaporator is leaking it will cost around $2000 which crazy my Honda civic is 2017 and had only $29760 miles and this issue comes up which is crazy Honda should cover the entire AC parts and repairs. Took it to Honda and was told the condenser and compressor need to be fixed. I have same issue. So like someone mentioned before, it appears you the customer is paying for the so called extended warranty and the dealer is getting reimbursed by Honda. Select Model. The Driver's side of the AC doesn't work. Hopefully you can get it fixed before Summer hits. I paid $200 after waiting four hours for a diagnostic, just to be told its going to cost $242 for parts and $2160 for labor since they have to open my whole dash board to get in there. My 2017 Civic (27000 miles)'s AC was not cold enough. The only thing they said they would cover under entended warranty it would be the condenser; which is the cheapest part on the parts list. My car with 35,000 miles should not have any problems! Like many others my 2016 honda civic RS only lasts 5 months after regassing, we are experiencing the same issues as the vehicles located in USA but Honda Australia refuses to admit theres a problem. Outrageous! Sounds as though they need to take accountability and resolve the issue. to help you do just that. Honda service said I would have to pay fora diagnostic and any repairs. I'm still waiting to hear back from American Honda - but I can't believe it broke down again. Everyone be careful! On another note, do not buy from the Honda dealer in Denton, TX, the customer service is terrible, they are just as useless as the Honda Corporation. They would not even cover the diagnostic fee, which they would have had it just been the condenser. Same as most comments above. Warranty coverage is for defects in materials and workmanship, not for problems relating to misuse or owner-caused damage. I had facts ready after reading all these reviews and luckily ended up not paying anything! Honda told me its the compressor and its leaking all over the subframe but they wont tell me where the leaking is coming from. 4 stars cuz initial bad manufacturing issue poor quality control for 3 yrs. I'm upset I have to replace the compressor at the 4th year I bought my car, and I'm a little bit worried if there will be more troubles in the future. Extremely dissatisfied !! Web the 2019 honda civic's basic warranty, called the new vehicle limited warranty, lasts for three years or . I currently have a number with corporate Honda. Even though they couldn't find the leak they finally agreed to replace the condenser. John's interest in EVs goes back to 1990 when he designed the thermal control system for an EV battery as part of an academic team. I am beyond livid because first of all how do they know for sure it was caused by a roadside hazard and not an error while building the car(it was special ordered) and on the check off list it doesnt say that the ac was checked so can o fight this? I told the "case manager" that I never got any of those recall notices for the 2 issues. Home > Auto Warranty Honda Civic Air Conditioner Recall: Everything You Need To Know. I'm worried about the refrigerant leaking out and the damage to the environment and if it is carcinogenic. In all states, millions of consumers must have air conditioning in their vehicles to combat heat and for general pulmonary disorders. I just got an email yesterday saying my reimbursement had been approved and I should get my check in 2-3 weeks. when I went to the shop they never talked about any warranty, however they put this on my receipt and said I had to pay 560$ because a hose was broken. what a coincidence? Since that time I have had to replace another condensor and have taken it for other AC problems. Same story as everyone here- 2018 Civic with about 40k miles on it. The content of this field is kept private and will not be shown publicly. Equipment:Appliance:Air Conditioner Summary: Dealer message - today, august 9, 2019, american honda is announcing a warranty extension for certain 2016-18 civic vehicles. Web unlike the new vehicle limited warranty, extended honda warranty protection is optional and costs extra. 2017 civic hatchback LX AC condenser failure. I got the car back not fixed because I cannot afford the evaporator replacement cost. Supposedly develops "holes" and original design was not manufactured to spec. Instead, the company has offered a warranty extension with particular conditions. I go to dealership and ask.. Really odd that you fix ac condenser and three days later the compressor goes out. 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