I had to refile my claim which was done beginning of December, I have made bi weekly claims before they changed these PINS , an I have yet to receive or hear any thing in regards to the status. I call several times a day with no answer at all. Please try resetting the PIN on the official website. This is insane. it is easy for them. Or I dont knowFIX THE BUG IN YOUR SYSTEM? Please look out for the user guides/resources on the website. What is going on is a way to save money. I will happily support and join the cause. Please visit the website to find the answers. Cant get anyone on the phone! Andy Beshear told Kentuckians the state was hiring an outside accounting firm, Ernst & Young, to process all 56,000 outstanding unemployment claims. Any suggestions are greatly appreciated! Andy Beshear gave the latest update on the process . I go to kcc.ky.gov , click unemployment services, click file or access claim, the next page it takes me to has all the resources i need but nothing is linked, i cant click on it. It is completely pointless Kentucky saying they have online scheduling because Ive been looking for 45 days and has still not seen one available appointment. This reduction will divert 0.075% of the contributions that would have been applied to your employer reserve account, and apply to SCUF. Whoever voted for or votes to continue with current State House and Senate members are to blame for this. its ridiculous. Select the Chat Icon on the right side of the screen to start your Live Chat today with PAULA - your virtual assistant! My account was suddenly put under investigation on 8/29/21 when I investigated, it said my account was zero and a check for zero was mailed to my house 8/29/21 it is 9/15 and I have never received anything. Agreed! Its disabled. Try calling (502) 333-9130. The first couple times, it said my application was unprocessed and then just timed out at 20 days. God help us all please Idk what to do, did you somehow figure it out? ET until 1 A.M. Rich get richer, poor get poorer . The only bigger joke than this so-called government service is the responses on this forum to peoples real-life, desperate pleas for help. The general telephone number for these types of inquiries is 1-502-564-2900. When I try to schedule appointment in person it says UI site says no appointments available. This will get you into the system to receive unemployment benefits. I have been waiting for benefits since March of 2020 , barely has my family still hung in there . I really need to get this filed no money coming in to help with my bills. My deadline is May 13th to get this submitted and I cannot get through to a person for assistance on any phone numbers provided. And our whole perspective on team kentucky really frustrates us beyond to a point of anger.. just this week I had to verify my identity for the 98th time.. oh and guess what that breach they had last year has led to my identity to be used by someone and running up to 14000.oo in debt on top of not having any money to pay our bills now this .. File a claim directly with the Kentucky Board of Labor. An Official Website of the Commonwealth of Kentucky, Get help with building a resume, searching for jobs, and getting job alerts, The I am not a big conspiracy theorist but There has to be a Reason this VERY IMPORTANT MATTER is not being resolved in a timely manner. Its sad and almost criminal that there doesnt some to be any way to resolve this. I cannot even log into my ui account and have emailed several people and even called 20 different numbers and still no call back or any help with emails. She was also left in fact finding limbo. I will save the long story of details the bottom line is i am financially ruined, 35 years of working after paying for college 60K out of my pocket and taxes to the state and federal government. I repeatedly checked over the next few days and still the same thing. Can never get anyone on the phone. This is an online board for general questions. what they next step please contact me. In 2020, I received PUA UI when I lost my job the first time due to COVID, then I got and lost another due to COVID in October and I have submitted my new claim unsuccessfully 7 times now since December and it just keeps timing out at 20 days. Hours 8am-8pm. Witch would be the state trying to weasel out of giving people their money. . How am I under fact finding when my employer files the claim? You cant go into the office in person, a real person will not answer the phone, and No one gets back with me.I need help ASAP! Where do we reset? Dear Ronnie Duke, Check out some of the services we provide in our offices. No job no money so I sold everything I had, and now in danger of loading my car! I need to speak with a person asap regarding paperwork I received. When working with law enforcement, bring a copy of your FTC Identity Theft Report, a government-issued photo ID, proof of your current address, and any proof that your identity has been used for identity theft such as collections notices. Seems funny the UI office is overwhelmed with calls and emails due to filings, but lets offer NO real solution to it at all, when many probably have the knowledge to do the intake or take over the back log calls from March 2020, and start getting them taken care of so we can get payment. When is it enough!? They specialize in digital identity protection and help us make sure you're youand not someone pretending to be youbefore we give you access to your information. Same here sent me 3 checks for $0.00 been laid off since Jan.13. Effective Jan. 31, 2023, the Kentucky Career Center (KCC) will stop using Focus/Career and Focus/Talent and transition to LinkedIn to assist job seekers and help employers find qualified employees. 25.screenshots . Document what happened as best you can in writing My life was good before the pandemic!! Weve also produced two videos to help explain the appeals process. "It's a rolling 18 calendar day schedule. How are people supposed to get by when they are owed weeks,/months of unemployment. i have no phone so if you want to respond i may have electirc 10 more days to answer emails [emailprotected] I have been in the Queue for a Tier 3 call back since June 2020. Because it feels very neglectful to the state . Why dont you consider the option of visiting an office in the vicinity if safe and feasible? I feel disregarded by my local government leaders and frankly we are all tired of it. Please follow up with your adjudicator regularly for status. Kentucky Labor Cabinet spokesperson Kevin Kinnaird said in an email the agency sent out just over 14,600 applications so far, allowing the chance of forgiveness for over $19.6 million in total overpayment debt. And no one at the capitol is even vaguely acknowledging this issue, or losing their job non the less, but those who have unfortunately suffered tragedy from covid -myself included- now have to suffer more heartache and travesty because NO ONE CAN DO THEIR DAMN JOB. And of course the message I get also says that on September 6 they funding will be over. Emailed UI 8 times called over 100 times with NO ONE TO RESPOND. Jeff you have to make a appointment, and there are no appointments, and you cant get in the offices. Phyllis, Im under fact finding and still no check. Make sure you are on a ".ky.gov" website when filing a Kentucky unemployment insurance claim. Appointments are available for in-person and phone appointments at select Kentucky Career Center locations. Surely the new CEO will be available by email I can only try. We live in michigan. Over it. Ok right there with you and Im so upset with this agency and my family was very patriotic and my husband is a veteran and now we have been left for dead is how we feel, I am loosing it all after waiting on and off for over a year now I am loosing my home my water, cell phone car insurance every thing necessary to live I am depleted. I mean this is ridiculous I was receiving pandemic then was told to apply for regular 3 months later still no word still no call back but recordings and can never ever directly be transferred to a local office we are sick of this yall need to do something its pathetic yall are lazy and need to be fired, I also had to file a new claim and it keeps making me do the same weeks. It seems criminal to me to be ignored to the point of foreclosure and poverty. I think it is because we dont and cant contribute to their campaigns. No appointments open. The following recording is played: All our agents are busytry your call again later and the system disconnects. This is almost as if they are trying to avoid paying any type of benefits out. I have not filed for unemployment. So this is where Im at Im going to get paid here or Im going to get paid in the supreme Court I will get paid either way I didnt go through the things I went through to sit here and let somebody kick their heels and tell me because of their inconsistencies and inadequacies that I have to pay the price in the end what we all should do we should go together if I multi lawsuit against the state of Kentucky and each office who said they would put their hands in and do their job and never did bring the inadequacies and injustices to all of us people back to the forefront of the ones who say theyre going to help then and only then what anything get done. People have families that depend on this to survive and cant even speak with any one . How do I get help to fix this? This is not what i wanted for my future to be ignored by the state of KY after putting tax dollars into the system I feel like i have been robbed of my life, home, spirit and not much left to look forward to. Its been a month without receiving a deposit in my account I received KYUI new instructions to Change Passwords and Pin,,, completed online Registration THE SYSTEM ONLINE ACCESS will NOT let Me Login????? If you are interested in using LinkedIn and do not already have an account, please set up your profile at https://www.linkedin.com/. You cant schedule appointments no available dates, times! Everytime I re file my claim it shows a new start date for my claim. But they sure took it out of my check for almost eight years. How can you visit an office when they already say BY APPOINTMENT ONLY , and of course when you try to set up an appointment the result is nothing available is like all the rest of their contact points dial 502-2900 which is an absolute waste of time. This has crushed my spirit my soul is aching for an ounce of compassion to make KY pay my benefits I have been legally approved for 3 times. The delay is due to the pendency. Prepare. It only says you can book an in-person appointment but when you try it does not allow you to it says that they are not accepting in person appointments at this time then it gives you phone numbers to use for career centers that I have called everyone and most of them are disconnected. Login to your UI Portal Customer Account. Continous follow-up will certainly help. Someone else is obviously using dead persond identity. You are not alone I have nothing either and 3 approval letters for UI benefits. If you are unemployed or looking for a new career opportunity Focus|Career provides both a professional resume builder and a path to job registration. This should have all been taken care of a while ago. I have not been able to reach a live person in over a month and I received my letter of determination 7 weeks ago approving my unemployment, but my account has been stuck under fact-finding since then. In 2020, I received PUA UI when I lost my job the first time due to COVID, then I got and lost another due to COVID in October and I have submitted my new claim unsuccessfully 7 times now since December and it just keeps timing out at 20 days. You never can get threw. things got better for a few weeks then in OCT 20 i was cutoff for NO REASON,,,,, went until FEB 21 to straighten my benefit out to recieve weekly and in MAR 21 I was cutoff again. This is insane. I have been trying for 2 months to try and request my check, something Ive done religiously since my initial filing, and guess what? Kentucky unemployment fixes include new call center, ID verification. No posts from KUI to help people understand that they are screwed. employment office. My claim has changed from UI to EUC,finally something different but my claim status says unknown so I went to try AGAIN to reopen claim and it STILL says difficulties in filing claim. Your Question First Name * Last Name * Last 4# SSN * (last 4 digits of your Social Security Number) File Date * (MM/DD/YYYY format) Your Email * (so we may contact you) Phone Number * Our State UI office has to have a boss??? MADE APPT in HAZARD county 3 hours away had a friend take off from work to help me get there,,,,, I was told to come back home and access a link on my computer and my benefits would start back.I have 3 letters of APPROVAL..no reason I should be suffering BUT IT REMAINS UNSOLVED. THIS IS NOT HOW I WANTED MY HARD EARNED YEARS of working to end.. Pray that you never face being ignored to the point of bankruptcy..pray you never spend christmas alone with NO MEAL OR GAS MONEY OR PRESENTS FOR YOUR GRANDKIDS,,,,,, desperate people needing whats OWED to THEM I understand I am not the only one,,,,, ITS RIDICULOUS TO MAKE KY CITIZENS SUFFER TO THE POINT that theres not much more to live for TOOK MY ABILITY TO PROVIDE FOR MY HOME AWAY< NOW TAKE MY HOME and ask me to be patient????? Ill wait. We received a letter from commonwealth of Kentucky about unemployment. You can also file an online complaint with the FBIs Internet Crime Complaint Center. Employers should download any information they would like to keep for their records before this date. You may choose to have 10% of your benefits withheld for federal taxes and/or 4% for Kentucky state taxes. How to you make a appointment to visit a office? Home | Office Locations; Unemployment Services. Service Capacity Upgrade Fund (SCUF), through HB 487, Section 139. Yes same thing with me. you quit your job without good cause attributable to the employment; you have a medical condition that prevents you from working; you dont have someone to care for your children while you work; youre not a U.S. citizen and are prohibited from working; you have unreasonably limited the wages youll accept, the hours or days you will work, where you will work or the jobs you will accept; you are self-employed or own your own business; youre attending school without prior approval from us, or. Whats to blame is the inability to properly mandate instructions to properly teach your employees soft skills empathy, and the biggest thing is whatever problems were engaged in right now were already there before all of this started. I was receiving benefits then suddenly in April went under fact finding i have uploaded new direct deposit info that has stil never been put in and have called every day several times a day trying to reach someone or get an alpt since April. What do I need to do? Call toll-free 800-648-6057 for telecommunications relay service. Please report it immediately. Took me 2 months of logging onto KY Works website (at MIDNIGHT) so I could find the link to make an In Person appointment . This site is privately owned and is not affiliated with any government agency. However they add new appointment days every morning at 9 am so I truly hope this helps some of you because I didnt see the info anywhere on this forum. Yet the legislators continue to blame current administration so as to not own up to their mistake. Why does it have to take months to figure it out? Pray for all us suffering for no reason while the state government takes there time figuring out their errors .. this is unecessary and I will never recover now its been too long my creditors wont wait and 35 years of hard work as A TAX PAYER, paying into the system for ???? What is that. Called the Governors office this morning. Rapid Response services are offered at no cost to the business or the participating employees. Cant talk to anyone and cant get on to open claim. You cant reach anyone via the phone that is just a joke My unemployment finally started now, the site says its going on a debit card I was getting checks mailed to me after the Bank of America fiasco and now I dont know what card they are talking about, where its at, when it was sent.now over 2 months and no income. Unemployment Insurance Claim Question Please fill in your information and someone from Unemployment Insurance will reply back to your email as soon as possible. jeff, could you tell me if a notice to employer of claim for unemployment insurance benefits is legitimate or not? I am literally at the end of my rope here!! Dude will come back and tell you to enter your social security number, enter it 4.) And whats even worse is the cowardly lawyers that we have in the state of Kentucky who dont have the balls to stand up and fight against these people for us I cant find one attorney who is man enough to say these people are wrong and were going to make this right if that were the case I would have done filed a class action lawsuit against these people. Had a appt a monrh ago the lady aent me back pay forms and said ahe had it fixed filled them out the same day sent back and still nothing.. dont no wat else to do.. landlord wants money or im out. This has been going on since 4/6/21. I can understand your situation. Andy Beshear's administration will soon roll out . Please consider the option of visiting an office in the vicinity if safe and feasible. Kentucky Career Center. Unemployment Insurance Tax Enforcement Branch. At last check, 41,000 unemployment claims remain unprocessed in Kentucky. This is outrageous. I am so pissed! Ive been waiting over 17 months,they playing usWe must file class action lawsuitthey picking and choosing who get unemploymentKenyordo Holland Facebook. Bowling Green, KY; Cincinnati-Middletown, OH-KY-IN Obviously its our problem the state refused to update a 40-year old system. If you can find out more about it, it will help you close faster. I have no income right now and Im behind on all my bills and rent . Apparently you are unaware of the difficulties in trying to get appointments. This Sorry but no one is available, Goodbye message is unacceptable. Why continue to play games with peoples lives and families. Sorry you are having trouble reaching anyone. I can still look forward eternity of no suffering and no worries in Heaven sorry to bring up religion Seriously its the only good thing i have left and the most important I have to concentrate on whatever positive I have left in me and I will never loose my faith in God. Depending on your specific questions and the area of the Kentucky unemployment office youre trying to contact, you should probably be prepared to wait on hold. Data extracted on: April 14, 2023 Source: U.S. Bureau of Labor Statistics Note: More data series, including additional geographic areas, are available through the "Databases & Tables" tab at the top of this page. All because of a mistake! there is not a single number that isnt automated good luck and hopefully you figure it out, Yeah this system is the worst Ive ever seen I havent seen any payments since 12/27/2020 its terrible to have to depend on the state or federal government in the first place but when you have to and they fail us its that much more than the fact its truly a shame to know weve paid our hard earned income to this poorly managed system that has repeatedly failed us they ought to be court marshalled for treason, It has been four months no money no one will answer no appointment s cm be made iv trued for months I need help please ASAP thank u. what are they doing with all of our MONEY????? Kentucky has it but wont provide it. I called over 500 times on Friday with no answer. So I set up an in person appointment and unbelievably they were of even less assistance. I am getting an attorney. I called the Boone County legislatures months ago with zero response from anyone. I have struggled all my life paid my way raised two kids alone paid 2 college tuitions without loans, I have no credit cards and I dont have any extra bills besides my mortgage monthly utilites and phone..I have been very careful with my money so I could make it off unemployment if I had received it and probably would have been back to work by now I will pray hard your issue gets resolved by the same miracle I am praying for ,,,,, i know by the end of the month I will have to exit my home sell and give my things away,,,, its heartbreaking to think about loosing everything being alone with nothing at 53 years old. There are many complex areas within the Unemployment Insurance Program. If you suspect fraud, please report immediately. Schedule job alerts daily or weekly to your inbox. Division of Wages and Hours. KCC services are free. Hours for speaking with someone on the phone are Monday through Friday from 8am-4:30pm EST. 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