Close the lid. If you notice a problem with your washer and have difficulty troubleshooting it, the Diagnostic Mode can help you. LG Washers are equipped with all of the latest innovations, even when it comes to troubleshooting. The inlet valve filter screens could be clogged by hard water scale, sediment in the water supply, or other debris. The Sidekick drawer needs to be closed in order for the wash cycle to begin. Close the lid and press the Power button to turn on the washer. Remove the cover from the bleach dispenser. If the unit is displaying a "UE" error code, it means your laundry is unbalanced. How to unlock the control panel. So if a dE1 error code appears in your display after several seconds from starting your wash cycle, simply close the drawer. If you notice an abnormal noise shortly after starting your wash cycle and closing the doors such as this and then the dE2 error code appears, means the drawer is closed but did not lock properly. If the load is too small, additional time will need to be added to help solve the unbalanced load. This application can record and analyze the special tones emitted by Smart Diagnosis washers and can instantly provide troubleshooting steps to get the problem fixed. Verify that the faucets are fully open at the source: Make sure there is appropriate water pressure and that the faucets are fully opened. The unit requires the service of a professional technician. He shares his findings on this blog. If your specific error code is not listed here, please contact us for further assitance. The Diagnostic Mode will help narrow your washing machine problem to its root source. Run a tub clean cycle every 30 wash loads. To check pump operation: It often happens when a device does not work. Mineral scale and other spots may be removed from the stainless steel tub using a soft cloth soaked in stainless steel cleaner. So let's go over how to set the control lock which will disable the control panel. A dE error code means that the washer was not able to lock the drawer. If the TEST MODE is intiated and theres laundry in the tub during the *SPIN TEST* the tub will spin violently. This is not an error. C:00 should light up and begin the diagnostic. Operating the washer with these filters removed could cause a valve to open continuously, resulting in flooding and/or property damage. To skip the tub clean cycle, turn the cycle selector knob, or push option buttons to select desired cycle. This may increase the wash time. This component is located behind the washers door catch. For other tub cleaning products, follow the cleaner manufacturers instructions and recommendations. Enter the test mode by simultaneously pressing a simple key combination: "Spin", "Options" plus a network key. It may take a few moments before the washing machine begins to spin again. If your LG washer shows you a dE error code, that means the machine is experiencing a door error. Clean the inserts and drawer with warm water. How to lock the control panel. Verify that the Stacking Switch is sitting correctly. Press the Power button to turn on the washer. Use a soft cloth or brush to clean and remove any residue. An OE error message may blink on the display if the drain line becomes clogged or obstructed. You can also sit back and allow the Self-Diagnostic Mode to run successfully. JavaScript appears to be disabled in your browser. Set the drawer into the opening at an angle, then lower it and slide it into place. Exit the diagnostic test mode. Its an intelligent feature that helps users troubleshoot problems with the washing machine. Engage the Control Lock feature if needed to prevent children from accidentally starting a wash cycle. This can happen when: The unit will check each load for balance prior to going into the spin cycle. Some buttons do not operate when pressed o. Troubleshooting Check around the unit and clear any obstructions always. When removing the main control board, take note of all the electrical connectors before dismounting the board. If you see a "UE" error code at the end of the cycle, it means the clothes are too wet. If you use the washer in an area with hard water, the inlet filter may clog due to lime buildup and require more frequent cleaning. Clean the cover and the opening with warm water. It has the xtra large tub. Remove the inserts from the dispenser. We apologize for this inconvenience. This ability is possible through the LG Smart ThinQ app. This may be caused by a faulty inlet valve, and the machine could be filled with water while it is turned off. To start the test mode on the LG brand washer, you must immediately press the following keys: "on", "temperature", "spin". Try my favorite drill!Buy Bosch Drill: https://amzn.to/3MBnnwk{Support this Channel} Support Me on Patreon: https://www.patreon.com/LorainFurnitureBuy a Tee Shirt: https://lorainfurniture.com/product-tag/shirt/Love My videos? The tE error code indicates a heating error, usually caused by faulty thermistor. SE error code are indicates a sensor error. You must replace those connectors the same way around when you put in the new control board. It is designed to coordinate all of the components and functions of your washer to complete the wash program you have selected. We apologize for this inconvenience. Rinse filters thoroughly and press them back into place. Add to main wash liquid detergent dispenser. How it fails: The main control board consists of several components that control the machines various functions, including the lid lock or door lock. Verify that the film on the lid was removed. If the PE error code persists, the unit will require a repair service. Pour the diluted bleach into the empty tub. This adds about two hours to the cycle time. Check that the SideKick is properly lined up to the front load washer. Turn off the washer and unplug the power cord. Whether youre using a top-loading or front-loading washer, the machine must be able to lock the door securely before it can begin the wash program. Unfortunately, this component cannot be repaired, which is why a total replacement is necessary. What it is: The main control board is like the brain of your entire LG washing machine. Front Load Washer Top Load Washer Pedestal Dryer Washer Combo It uses an application to connect with the machine and transmits data from your LG washer to your smartphone through wireless diagnostic technology. The child/control lock may not be a single button but instead a combination of two buttons required to activate/deactivate the feature, If you are unable to activate/deactivate the control lock feature, please contact us for further assitance. If the washer is full of water, it can be drained by selecting the rinse and spin cycle, followed by selecting the extra rinse option until you see the spin only indicator light on the display. The unit will require a repair service. Plug the washer back in, and restart the cycle again. If the washer does not fill properly, an error message will appear on the display. Note: Proper care of your washer can extend its life. The PF error code indicates a power failure. This is usually the result of faulty water valve. Next, check to see that your water inlet filters are not clogged. With the power being disabled, press and hold the START/PAUSE button for 5 seconds. Please visit our Request a Repair Page. For example: when washing jeans and t-shirts, jeans could be on one side of the drum and t-shirts on the other. Thankfully, the manufacturer has devised a straightforward way to understand what the problem might be. You can also use any of the commercial tub cleaning agents on the market. Check all pockets, to make sure that they are empty. Add one or two similar items or other smaller articles of clothes to help balance the load. Also, make sure the height of the drain is no more than 53 inches above the floor, as the washer cannot push the water any higher than that. As I understand it, that means Unbalanced load. Power the unit back on and restart the wash cycle. Watch this video to learn about LG Front Load Washer - Understanding Error Codes. Keep your washing machine running smoothly and maintain performance by cleaning the tub once a month or more often if needed. Drain any water in the compartments and let them dry. Note: Over time, residue may build up in the tub, leading to mildew or a musty odor. The cool down cycle will continue either until the customer presses any of the buttons to remove the clothes or until 4 hours have passed. Turn on the washer and select the Spin cycle. 1. Warning: Make sure children and pets do not climb into the tub. With intuitive, responsive controls, sleek, stylish designs, and eco-friendly features, our collection gives you the power to do more at home and on the go. I have an LG frontloader washer WM0642HW and is roughly 10 years old. Front-loading machines will have it behind the control panel, accessible by removing the machines top. During the test cycle, the machine. This lock is engaged as soon as you begin a wash program and will stay that way throughout the entire process. Fixitnow.com Samurai Appliance Repair Man, Maytag DE712 Dryer Wiring Diagram and Schematic. In order to drain out any trapped water, power the washer back on, and press the spin speed button until no spin is selected, and press the START/PAUSE button. Learn how your comment data is processed. The PF error code indicates a power failure. Next, check whether the water supply hose is kinked. To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater). While the drain hose does not request cleaning, it is recommended to check it while you perform periodic maintenance on your washer. Please visit our Request a Repair page. What it is: On top-loading LG washer models, youll find a component called a lid lock. / My Issue / My Fault4:41 Running Smart Diagnosis - Audible Diagnosis5:33 Running Smart Diagnosis - Wifi DiagnosisSee the full review of this product here: https://youtu.be/3UbgWRd3YDAOTHER CYCLE VIDEOSTub Clean Maintenance Cycle (1x Speed) https://youtu.be/th4jsA55DggNormal Cycle with TurboWash (2x speed): https://youtu.be/W9URBXQ30B8Bedding Cycle (4x speed): https://youtu.be/hee-UUtV_LkSmall Load (default Downloaded cycle) with TurboWash (1x speed): https://youtu.be/Q99cqQGUlBcSpeed Wash with TurboWash (1x speed): https://youtu.be/_UwCrr5iE58Deep Wash Cycle (1x speed): https://youtu.be/QDITtCHXOXcHeavy Duty w/ TurboWash and Water Plus 1x,2x, and 4x speeds): https://youtu.be/RBI4A5WZkl8Delicates (1x speed): https://youtu.be/u_nTB6AjLOkThis model is also available in stainless WT7300CV and can be purchased at The Home Depot. If the inside is not completely dry, it may cause a bad odor or mildew to form. If this occurs, clean the inlet filters. Do not touch the surface or the display with sharp objects. How do I test my Kenmore Elite washer? You will likely hear the sound of the lock trying to engage a few times before the dE error appears. If your unit is displaying an "OE" error code, it means the water cannot drain. Help make this my full time job by donating to the Channel. The dE2 error code indicates that the drawer is closed, but not locked. Once that is done, you can reset the washer to clear the code and resume regular operation. In order to get the best possible experience from our website, please follow below instructions. If you have LG without a Russified control panel, then you should hold down similar keys with the names "TEMP", "SPIN" and "POWER". Make sure that the drain hose is not pinched, clogged, or frozen. The dE1 error code indicates that the washer's door is open and not locked. Engage the Control Lock feature if needed to prevent children from accidentally starting a wash cycle. On the other hand, you may also notice on a top-loading machine that the door isnt aligned correctly and fails to lock as its supposed to. Whether that means cooking a nutritious, delicious meal for your family, staying connected on-the-go, sharing your favorite photos, watching a movie with your kids or creating a clean, comfortable place to celebrate the moments that matter, we'll be there for you every step of the way. Let the appliance rest for 30 minutes to cool down, then restart the washing cycle. The unit will require a repair service. Turn the washer off, open the drawer and make sure the latch area is free of clothing and other obstructions. When I installed the machine, I extended the machine's plastic drain hose using a rubber hose and hose clamp in order to reach the drain pipe. Check to see that the water lines are not pinched or bent and that there are no leaks. Be the first to own the latest and greatest LG OLED TVs, Find helpful information about your LG product, [Washing Machine] Front Load Washing Machine Common Error Messages, [LG Top Load Washers] Understanding Error Codes In LG Top Load Washing Machine, [LG Top Load Washers] Understanding Error Codes - SideKick Washer -, [Washing Machine] How to Set the Child Lock, [LG Front Load Washers] How To Clean The Tub, Do Not Sell or Share My Personal Information, Laundry Accessories, Washer Dryer Combos, Washers. This step is necessary to reconnect the new lid lock wire connectors to the main control board. Also, check the drain filter to see whether the drain pump is frozen. Code, it means your laundry is unbalanced flooding and/or property damage door error how set... Or obstructed to its root source washer can extend its life and make sure that film. Will help narrow your washing machine begins to spin again check pump:. 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