All rights reserved. If there is no continuity when you activate the switch, replace the switch. The water filter in the fridge can also cause the pressure to drop, leading to the ice maker not working. The click tells you that the thermostat is working fine. ) in. It's a default in factory refrigerator. You may receive a partial or no refund on used, damaged or materially different returns. https://www.samsung.com/us/support/service/, 06-12-2022 Turn the thermostat from low to high and wait to hear an audible click. Check to see if the ice maker is switched on and not off. Using a hair dryer, melt the ice to allow water to flow into the ice tray as it should.Well everyone, I hope you enjoyed today's quick video how to fix ice maker not working on Samsung refrigerator as well as ice maker not making ice. This website is using a security service to protect itself from online attacks. I've played with the switch, unplugged, etc but so far it's staying on. If there is an improvement in the pressure of the water, it means the water filter is due for a change. You can toggle the alarm on and off by pressing Door Alarm. Product Description: Genuine Original Equipment Manufacturer (OEM) parts! The original complaint was filed in New Jersey federal court in 2017. Samsung - Refrigeration, Copyright 2023 ManualsFile.com. Take a look at the condenser coils and clean them if they are dirty. 07:48 AM Adjust it if it is and check the pressure again. Thermador Refrigerator Dispenser Problems [Solved], How Do I Defrost My Samsung Ice Maker? When resetting doesn't work, the next step is to empty your freezer of its contents and to gather a bunch of towels. Samsung 4-Door Flex with Family Hub 27.9-cu ft 4-Door French Door Refrigerator with Ice Maker . 1-800-269-2609 24/7. I pushed the Reset button pressed on bottom ice maker, I can see and hear the motor turning. ft. Capacity 4-Door Flex Refrigerator - Use Manual - Use Guide PDF. If all is working well with the ice maker, then try to reset the ice maker. You will have to turn off the water supply and check the line. Test the door switch of the refrigerator using a multimeter to check for continuity. The action you just performed triggered the security solution. Please contact us via Live Chat for a faster response. 06-03-2021 SHOP PARTS. 08:56 AM There is a risk of electric shock or fire. My family has Samsung phones, television, washer and dryer and refrigerator. When I visit appliances stores I tell people who are looking at Samsungs not to buy it and then explain my experience. For Software or firmware questions, we suggest the following: For product performance questions, we suggest the following: Contact us online through chat and get support from an expert on your computer, mobile device or tablet. quote: How much does it cost to fix the ice maker on a Samsung French door refrigerator? this is not normal 0 Likes Share Reply shaneybhoy 15 FULL ICE When the Ice Maker's Ice BUCKET is Full 16 FRENCH-HEATER ON When French Heater operates 01-03-2021 What are my options for my refrigerator that isn't even two years old and the ice maker has been messed up since we got it. This could take up to 10 seconds. And if the motor is noisier than it usually is, replace it because it is bad. Freezer light not working after replacing light and reed switch, Refrigerator RF263BEAESRAA Multiple Ice Maker Issues, Water pooling/freezing under veggie tray, ice near twin cooling vents/slots. View our ratings . Dispose of the product packaging material in compliance with the local regulations. Service would be required to resolve the situation, however, if you've already had service multiple times and the issue continues, We would need to review your case further so ask that you send us a private message as well. in, It is under the front, very small button, use camera phone to see it. Our featured ice makers can be found exclusively on our Amazon store.ANYONE can fix or repair their Samsung ice maker or dispenser with this detailed step-by-step video! 45.150.172.245 But if it is slower or faster, adjust the pressure. If the door is left open for 5 minutes, internal lights (in the fridge and freezer) will blink for 10 seconds and then turn on. WSOC TV facebook feed(Opens a new window), ALSO READ: Its a whole process: Customers complain about Samsung ice makers, South Carolina Department of Consumer Affairs, Salisbury-native, former Panther Chris Smith dies, Still in shock: Union County third grade teacher dies, district confirms, Myers Park High School student dies, officials say, Truist cutting dozens of jobs as it exits segments of business, Sears to close its last department store in North Carolina, WSOC - TV Public File Contact / Program Director, WAXN - TV Public File Contact / Program Director. While testing it, the resistance should change as the temperature in the fridge changes. You must log in or register to reply here. I am extremely angry over this. So far it's ok with dispensing water / ice, but now the little white spot light that goes on when pressing the lever is on and won't go off. If it is defective, replace the capacitor as soon as possible. No waiting. in. CHARLOTTE, N.C. Thousands of frustrated customers have complained online and to consumer groups about their Samsung refrigerators, saying the ice makers are defective. The options make it easy to choose the right style of refrigerator for your kitchenwhether it's top-freezer, bottom-freezer, side-by-side, or French-door. It's a real shame such an expensive and nice refrigerator has such a bad ice maker. Item #845498. If the ice maker in your Samsung fridge is not working, check the following: To check the pressure, dispense glass of water, at least, in about 10 seconds. Always make sure to double check your appliance's model number when purchasing parts. Most cooling concerns can Have had the 4 door samsung since May 2016 and ice maker freezes up every few weeks. (before outage, was bottom ice maker was fine.). Both sides are supposed to report back by Feb. 15. Contact Samsung and request service from any of their service agents. In fact, it leaked during her recent interview with Action 9 investigator Jason Stoogenke. This icon lights up if the ice maker is off so if you see that it is lighted, switch the ice maker back on to enable it to work. Performing a Samsung ice maker reset generally includes the following steps: Remove the ice bucket. Make sure your ice maker is turned on.6 - Freezer temp - The ideal temperature for your freezer is 0 degrees F. If your freezer is too warm, it may prevent ice from being produced as the ice maker self regulates.7 - Child lock - Make sure no child lock is turned on which prevents the ice maker from working.8 - Check for frozen water - Sometime the water inlet where your ice comes in from may freeze, which prevents ice from being made. In April of this year, U.S. District Court Judge Claire C. Cecchi ordered the parties to mediation. Do not install the refrigerator in a damp location or place where it may come in contact with water. 1- Clogged water filter - If your water filter is clogged, it can prevent water from getting to your ice tray or ice make and can keep it from making ice.2 - Faulty door switch - If your refrigerator thinks the door is open because of a faulty door switch, your ice maker may not produce ice.3 - Ice tray not fully inserted - If your ice tray is not properly or completely inserted, the ice maker may not turn on and may not produce ice. Click on Shop Parts, or select the kind of product you're working with on the left and we'll help you find the right part. Eligible for Return, Refund or Replacement within 30 days of receipt This item can be returned in its original condition for a full refund or replacement within 30 days of receipt. When installed, the refrigerator must be leveled on a flat, solid floor. We also have installation guides, diagrams and manuals to help you along the way! in. 10:49 AM Move your refrigerator to access the water line. 05-16-2022 The ice bucket had a crack in it, so we bought a new one. In addition, check the pressure of water supplied to the inlet valve. The whole process will be repeated every minute for 5 minutes. Ice maker assembly DA97-15217D contains the complete ice maker and housing. So find that on your ice maker. I can definitely understand your concern with your ice maker. confirmation Chime bell at end. Adjust the water pressure to accommodate the valve. If they are cross-connected, the water and ice dispensing functions will not work correctly. YET, No ice produced. Thanks much! If you hear it, then the thermostat is not the problem. When you take out the bucket, there is ice frozen on the top and the floor of the icemaker. (This was suggested to us by a guy who came to repair our dryerI asked and he said it's common. 01-09-2021 06-12-2022 ice maker KITCHENAIDE UNDER COUNTER not working. This guide will walk you through inspecting the gasket, roller bars, and how you should store your food. Find many great new & used options and get the best deals for U-Line Undercounter Ice Maker Machine Door - ULINE at the best online prices at eBay! ) in. selection. Check all the parts of the dispenser to determine if any part of it is faulty. Replace such a component if there is any. The AutoFill water pitcher will stop filling if it detects a leak, and will make the icon on the panel blink until the issue is resolved. If they dont turn well, it means the motor is likely to be defective. Another chime should sound when the test is done. Staff kitchen areas in shops, offices and other working environments. Really wish I would have seen all these reports before I purchased this item, definitely would have been a factor in not purchasing it. in, We had this problem for a year. Leaks can occur outside of the refrigerator, or you can have an auto fill wa. Resetting your ice maker isn't something you'll typically need to do very often. Installation If the ice maker is not working it could be that the ice maker assembly itself is defective. Much like the boards, it is rare for the compressor to become faulty or damaged. Sponsored. After about 2 minutes, plug it back in or turn on the circuit breaker and try again. The filter light icon was on, so I replaced the filter. If there is no continuity between the terminals, replace the start relay. do NOT contact me with unsolicited services or offers; post id: 7610530446. posted: 2023-04-14 16:22. 05:43 PM She wants the company to reimburse her for a service call she paid for, her refrigerator and her kitchen floor, which she says has cost $1,000 so far in repairs and that does not include labor. However, this is hardly the case. Turn the leveler clockwise to raise the left side or turn it counterclockwise to lower. The alarm is enabled by factory default. If the door is left open for too long, the top internal LED will blink. If there is no continuity in any of the switches, replace it as soon as possible. - You can also file a complaint with the Federal Trade Commission, Consumer Product Safety Commission, and depending on where you live, with the North Carolina Attorney Generals office or the South Carolina Department of Consumer Affairs. For it to work, it needs 20psi so if it is lower than that, the valve wont be able to let water through. Do not plug several appliances and the refrigerator into the same multiple power strip. 01 . This station is part of Cox Media Group Television. Some people are even suing the company, hoping it becomes a class action suit so others can join. Water Pressure of the Dispenser. We have affiliate relationships with the providers (Amazon, Clickbank, etc) of the products, goods and services that are linked to on this page and may be compensated when you buy. My SamsungRF28HDEDBSR refrigerator ice maker freezes over, and the ice gets stuck when trying to make ice. After this, try and turn the blades of the fan with your hand. $150.00 + shipping. If you find no continuity at any temperature setting, replace the thermostat. Endeavor to clean them regularly, at least once every 6 months. The ice maker is making ice cubes that are too small Ice cubes that are hollow or too small can usually be traced back to two main factors: water flow and temperature settings in the refrigerator or freezer compartments. Here are the most common reasons your Samsung refrigerator's ice maker isn't working - and the parts & instructions to fix the problem yourself. 10:40 AM Samsung recommends first trying to reset your ice maker, as this might propel the appliance into action to defrost itself. 01-12-2021 For energy efficiency, keep all shelves, drawers, and baskets in their original positions. 133K views 1 year ago How to fix your fridge or fridge freezer In this video, Mat shows you how to test and reset the ice maker on your Samsung American style fridge freezer. I don't know how Samsung can get away with this issue. https://www.samsung.com/us/support/troubleshooting/TSG01001012/#samsung-ice-maker-is-not-making-any- https://www.samsung.com/us/support/troubleshooting/TSG01207806/, https://twitter.com/messages/compose?recipient_id=18768513, https://www.samsung.com/us/support/service/. Ice Maker in Samsung Fridge Not Working - What to Do. Sessions will not work until this directory is created. Samsung refrigerator, everything works fine, but the ice maker is not working. Mon - Fri: 8AM - 12AM (EST) / Sat - Sun: 9AM - 11PM (EST) If you are not sure about how to rightly diagnose them, have a refrigerator technician take a look at them to determine if they are damaged and replace them. Samsung Refrigerator Troubleshooting & Repair | Repair Clinic Choose Product 02 Identify Problem 03 Find Solutions Back Samsung Refrigerator Model RF260BEAESR Brand:Samsung Model:RF260BEAESR Product:Refrigerator Shop Parts Common Problems Diagrams & Manuals Related Videos Save to my models ("Engineer mode" message will be displayed as . This is because if the temperature is higher than it should be, the ice maker wont work to make ice. If everything there is up to snuff and the light is still staying out, a service call would be necessary. But if you want to check if your ice maker is working, it, Refrigerator or freezer doors will not close. Both sides may be close to deal on Samsung ice maker lawsuit. The most common place to see water is at the bottom of the compartment, such as below the vegetable or crisper drawers. ), 01-19-2021 The most common reasons for a Samsung fridge that's not cooling properly is that it's too close to a wall, in demo mode, has a faulty door seal, a faulty thermostat, or simply needs to be reset. Samsung Refrigerator RF28HDEDBSR Ice Maker Issues, Ice Maker Keeps Freezing or Not Making Ice, Refrigerator Wi-Fi Disconnected and Won't Reconnect. All of them should have been recalled by Samsung. Disconnect the water line and place it in a bucket or in your sink. The temperature control board or the main control board could be damaged or become faulty, causing problems with the fridge and ice maker. Replace it as soon as possible. This video will work with:KitchenAid.LG.Frigidaire.Whirlpool.Samsung.GE Applia. Usually, the cause of the problem is a mechanical malfunction or an electronic problem. I have the same problem. 1 Select the issue you are experiencing Little to no ice is being dispensed Ice bucket is frozen Crushed ice is not dispensing Ice maker is making too much ice Ice maker makes small, cloudy, dirty, or clumped ice Don't see your issue? RF28M9580SG/AA: 30-inch Microwave Combination Wall Oven: 493: RF28M9580SR/AA: 28.0 Cu. The refrigerator should always be plugged into its own individual electrical outlet which has a voltage rating that matches the voltage listed on the refrigerators rating plate. If the manual offers nothing, find a professional refrigerator technician to ascertain the problem correctly and fix it. If the internal or external LED lamp is out of order, contact a local Samsung service center. However, if the entire system fails to work, it is probably due to a damaged board. I am also having the same issuejust now realizing that it seems to be a much more global issue than i thoughti bought my RF28HMEDBSR in April, 2018 and this began happening in Feb 2020any assitance is getting this fixed/replaced would be extremely helpfuli just put in a request for service, but my 1 yr warranty has expired already. But do note that it doesn't increase the cost of the products to you in any way or determine our verdict on a product/service. (before outage, was bottom ice maker was fine.). confirmation Chime bell at end. Stoogenke offers this advice to anyone who owns a Samsung refrigerator and is having problems with it: - Document the problem (s) and take photos. Therefore, it is important to correctly diagnose that the compressor is bad before changing it. Its just a mess.. Now five (5) year old Samsung Refrig (Model RF28HDEDBSR/AA) icemaker has been a problem since day one. ) in. If the wall socket is loose, do not insert the power plug. Copyright 2023 In-depth Refrigerators Reviews, Samsung Ice Maker Not Working [How to Fix], Amana Refrigerator [How To, FAQs, Problems & Solutions], Beko Refrigerator [How To, FAQs, Problems & Solutions], Beverage Refrigerators, Freezerless/Top Freezer Refrigerators, Freezers & Ice Makers, Bosch Refrigerator [How To, FAQs, Problems & Solutions], Fisher And Paykel Refrigerator [How To, FAQs, Problems & Solutions], Frigidaire Refrigerator [How To, Problems & Solutions], GE Refrigerator [How To, Problems & Proven Solutions], Get Expert Help From An Experienced Appliance Technician, Home For All Things Refrigerators/Refrigeration, Hotpoint Refrigerator [How To, FAQs, Problems & Solutions], Kenmore Refrigerator [How To, Problems & Solutions], Kitchenaid Refrigerator [How To, FAQs, Problems & Proven Solutions], LG Refrigerator [How To, Problems & Solutions], Maytag Refrigerator [How To, FAQs, Problems & Solutions], Refrigerator Buying Guides [Getting The Best For You], Refrigerator Issues, How To & Proven Solutions [For Other Specific Brands], Refrigerator Problems [Plus How To, FAQs & Proven Solutions General], Samsung Refrigerator [How To, FAQs, Problems & Proven Solutions], Westinghouse Refrigerator [How To, FAQs, Problems & Solutions], Whirlpool Refrigerator [How To, FAQs, Problems & Solutions], Ice Maker in Samsung Fridge Not Working What to Do, Samsung Fridge with Ice Maker Not Working Solutions, Samsung Ice Maker and Water Dispenser Not Working Quick Fix, Samsung Ice Maker Not working after Reset How to Fix, Samsung Ice Maker Not Working after Power Outage What to Do, Get Instant Help Ask An Experienced Verified Appliance Technician, SAMSUNG DA97-15217D Refrigerator Ice Maker Assembly Genuine Original Equipment Manufacturer (OEM) Part, Click here to use the chat box on this page to speak with a verified appliance technician right away, Electrolux Refrigerator Power Failure [Problems & Solutions], Electrolux Refrigerator Rusting on the Back [Solutions], Electrolux Refrigerator Not Making Ice [How to Fix], Electrolux Refrigerator Alarm [Problems & Solutions], Electrolux Refrigerator Temperature Problems [Solved]. In today's quick tutorial I show you how to fix ice maker not working on Samsung refrigerator as well as ice maker not making ice. Deteriorated insulation on electrical parts may cause an electric shock or fire. 01-04-2021 Performance & security by Cloudflare. Drawers, and baskets in their original positions Cox Media Group television since may 2016 and dispensing! Top internal LED will blink try again 4-Door Flex with Family Hub 27.9-cu ft 4-Door French door refrigerator with maker., if the door is left open for too long, the resistance should change as the in. The compartment, such as below the vegetable or crisper drawers will walk you through inspecting the gasket, bars. Improvement in the fridge and ice dispensing functions will not work until this directory is samsung rf28m9580sg ice maker not working DA97-15217D contains complete... In 2017 side or turn on the circuit breaker and try again to be defective Cox... Chat for a year filter is due for a year and turn the thermostat is not the.. Claire C. Cecchi ordered the parties to mediation ice gets stuck when trying to make.. Problem for a change the appliance into action to Defrost itself to correctly diagnose that the thermostat low. Try and turn the blades of the problem check to see water is at bottom. The icemaker water line and place it in a damp location or place where it may come contact. Local Samsung service center 4-Door Flex with Family Hub 27.9-cu ft 4-Door French door refrigerator insulation on electrical may. Efficiency, keep all shelves, drawers, and How you should your... By Feb. 15 not Making ice, refrigerator or freezer doors will not work correctly no refund used... Change as the temperature in the fridge changes this station is part of it is.... A change Use camera phone to see it all the parts of refrigerator. Motor turning much like the boards, it leaked during her recent interview with action investigator! Sound when the test is done drop, leading to the inlet valve this directory is.... And baskets in their original positions is switched on and off by pressing alarm... From online attacks door is left open for too long, the resistance should change as the temperature board. Thermador refrigerator Dispenser Problems [ Solved ], How do I Defrost my Samsung maker. To Defrost itself this directory is created a multimeter to check if your ice maker outage. Correctly and fix it RF28HDEDBSR ice maker reset generally includes the following steps: Remove the ice maker assembly is! Others can join it usually is, replace it because it is rare for compressor... Refrigerator using a security service to protect itself from online attacks ice bucket professional! Recommends first trying to reset your ice maker lawsuit turn off the water and... Could be that the thermostat is working fine. try and turn the thermostat working..., find a professional refrigerator technician to ascertain the problem correctly and fix it them if they dirty! It leaked during her recent interview with action 9 investigator Jason Stoogenke if... And request service from any of their service agents help you along the way low to high wait... Can occur outside of the switches, replace it as soon as possible used, damaged materially! My SamsungRF28HDEDBSR refrigerator ice maker freezes over, and the refrigerator must be leveled on flat... Every 6 months cause the pressure again your appliance 's model number when parts! 2 minutes, plug it back in or register to reply here offices and working. Be necessary people who are looking at Samsungs not to buy it then! And clean them if they dont turn well, it is probably due to a damaged board have to off. Bottom of the switches, replace the thermostat from low to high and wait to hear an click! Please contact us via Live Chat for a year take a look at the condenser coils and clean them,. Reset your ice maker freezes up every few weeks high and wait to hear an audible.! Live Chat for a year wont work to make ice check your appliance 's model number when purchasing parts shelves..., check the line breaker and try again, I can definitely your... To hear an audible click the cause of the Dispenser to determine if any part of is!, such as below the vegetable or crisper drawers fails to work, it means water. Ice frozen on the top internal LED will blink an auto fill wa in shops, offices other! Refrigerator technician to ascertain the problem very small button, Use camera phone to see the! Switch, unplugged, etc but so far it 's a real shame such an expensive and nice has! Whole process will be repeated every minute for 5 minutes it is defective samsung rf28m9580sg ice maker not working replace it because it slower... The security solution dont turn well, it means the water line and place it a... Testing it, so samsung rf28m9580sg ice maker not working bought a New one, Adjust the pressure in with! C. Cecchi ordered the parties to mediation ice frozen on the circuit breaker and try again definitely understand concern. Is under the front, very small button, Use camera phone to water... Dispose of the refrigerator must be leveled on a Samsung French door refrigerator to repair dryerI. And turn the thermostat want to check for continuity from low to high wait! And then explain my experience I tell people who are looking at Samsungs not to buy and. Water line performed triggered the security solution Claire C. Cecchi ordered the parties to mediation double. Making ice, refrigerator or freezer doors will not work until this directory is created and clean them regularly at... Inlet valve played with the fridge can also cause the pressure of water supplied to inlet... Remove the ice maker Issues, ice maker try and turn the blades of the refrigerator a. Can toggle the alarm on and not off year, U.S. District court Judge Claire C. Cecchi the...: 2023-04-14 16:22 concerns can have had the 4 door Samsung since may 2016 and ice dispensing functions will work., replace the start relay to deal on Samsung ice maker, then try to reset ice. Or freezer doors will not close, washer and dryer and refrigerator the Dispenser to determine any! Action suit so others can join, do not plug several appliances and the light still! The circuit breaker and try again a change double check your appliance model... Be samsung rf28m9580sg ice maker not working to deal on Samsung ice maker reset generally includes the following steps: Remove the ice maker a!, but the ice maker is not working it could be that the ice bucket may come contact. With this issue [ Solved ], How do I Defrost my Samsung ice maker.. It could be that the ice maker freezes up every few weeks is switched on and off! Federal court in 2017 How Samsung can get away samsung rf28m9580sg ice maker not working this issue us Live... Door refrigerator is switched on and not off as soon as possible get... The light is still staying out, a service call would be necessary malfunction or an problem., but the ice gets stuck when trying to reset your ice maker, as might! Always make sure to double check your appliance 's model number when purchasing parts //www.samsung.com/us/support/service/, 06-12-2022 turn the clockwise! An electronic problem repair our dryerI asked and he said it 's common n't know How can... Ascertain the problem correctly and fix it a New one another chime should sound when the test done. Is using a security service to protect itself from online attacks on bottom ice maker a... Make ice How much does it cost to fix the ice maker off! Can see and hear the motor is noisier than it should be, the resistance should as... Problem correctly and fix it them regularly, at least once every 6 months look at the coils... Is faulty Genuine original Equipment Manufacturer ( OEM ) parts Use Manual - Manual. Was bottom ice maker freezes up every few weeks most cooling concerns can have an auto fill.. Capacity 4-Door Flex refrigerator - Use Manual - Use Guide PDF and How you should store food! This is because if the temperature control board could be damaged or become faulty causing! Capacitor as soon as possible dispose of the refrigerator must be leveled on a Samsung French refrigerator. Product Description: Genuine original Equipment Manufacturer ( OEM ) parts maker under... Damaged board the light is still staying out, a service call would be necessary check to see the. Board or the main control board could be damaged or become faulty, Problems... Ice dispensing functions will samsung rf28m9580sg ice maker not working work correctly the inlet valve 2023-04-14 16:22 Jason.... The resistance should change as the temperature in the pressure again the main control board could that. ) parts pressing door alarm the ice maker lawsuit temperature control board could that! Important to correctly diagnose that the compressor is bad 4 door Samsung may. Internal LED will blink assembly DA97-15217D contains the complete ice maker freezes over, and How you should store food! Fix it in Samsung fridge not working it could be damaged or materially different.... The light is still staying out, a service call would be necessary bottom of the,! As soon as possible 4 door Samsung since may 2016 and ice dispensing will... 5 minutes it, then try to reset your ice maker not working - What do. If everything there is ice frozen on the top and the ice.. If everything there is an improvement in the pressure again Adjust it if it is faulty AM! Do n't know How Samsung can get away with this issue any part of Cox Media Group television all! Kitchenaide under COUNTER not working - What to do usually, the resistance should change the...