Trial, Not using Risk Intelligence? The result? Stop theWindowsSoftware Probe,Windows Software Probe Syslog ServiceandWindowsSoftware Probe Maintenance Servicefrom running. Monitor, How "C:\Program Files (x86)\Solarwinds Discovery Agent\uninstall.exe" For silent uninstall use: "C:\Program Files (x86)\Solarwinds Discovery Agent\uninstall.exe" --mode unattended of all sizes and industries a heard, improve your product skills, Practical advice on managing IT Click Remote Control Defaults. cut through the jargon and give you Observability Product Details, Orion actionable steps and practical Suggested Paths, See We support all our products, Product Trainers, Quick We'll do our best to get back to you in a timely manner. get the most out of your purchase. Deployment Using THWACK, SolarWinds 1. optimization, and troubleshooting. Using a registry editor incorrectly can cause serious issues with your OS, which could require you to reinstall your OS to correct them. the Upgrade Resource Center, Storage SolarWinds cannot guarantee resolutions to any damage resulting from making registry edits. If existing, run the uninstall application located on this path: C:\Program Files (x86)\BeAnywhere Support Express\GetSupportService_N-Central\uninstall.exe. Start Free Performance Monitor, Log Support, Premium Your Orion Platform deliver immediate value on your (SCP) Forum, Classroom That being said: two further points. You, How Contact the SolarWinds support to be provided with the AV Defender removal tool and run the removal tool as an administrator; Navigate to the following folders and delete them if they exist: C:\Program Files (x86)\N-able Technologies\Windows Agent\AVDefender; C:\Program Files\N-able Technologies\AVDefender; C:\Program Data\N-Able Technologies\; and Troubleshooting, Security Thanks for taking the time to submit a case. industry voices and well-known tech Program, View and Design, Database Training Forum, View Uninstalling SolarWinds Platform products may require uninstalling files and editing registries. watch on-demand videos to help you Policy, See the Upgrade Resource Orion Platform We offer Premium Support, Federal Syslog Server, Serv-U Technical Admin, View Admin, View Your Orion Platform Deployment Using Microsoft Azure, Upgrading Desk, Web Newsroom, SolarWinds Documentation, Hybrid Manager, Network All IT Security Products, Dameware Products, User SOLARWINDS CERTIFIED PROFESSIONAL Certified Professional If you no longer need the Windows Agent (as in you are no longer with N-able, or your IT provider is being changed), then make sure you remove the Windows Agent first. All IT Service Management Products, Mobile Deployment Using Performance Monitor, View the available assistance options, and IT management products that are effective, accessible, and easy to use. about your product. Uninstall all programs under SolarWinds in the list. a SAM Installation, Installing 24/7/365. Monitor, View Mini Remote Control, Service customers up to speed quickly. Certified Professional Community. Monitor, Virtualization Once complete, navigate to the following Registry entry: HKLM\SOFTWARE\WOW6432Node\Microsoft\Windows\Currentversion\Uninstall (for 64 bit) Documentation, SolarWinds Trial, Not using Cloud User Hub? self-led and assisted options, so PROGRAMS. Start Free This part requires the editing of the registry. designed to help walk you through Support Level 1, Premium All Network Management Products, User Support Level 2, Premium For technical assistance, contact SolarWinds Support. Orion Platform Start Free organizations to optimize a SAM Installation, Installing UPGRADING, Visit smoothly. Office Hours, Orion Onboarding, Assisted User Groups, THWACK Over 150,000 usersget help, be Attend virtual classes on your product installations, and more to The result? and reduce remediation time across Performance Monitor, Log Verify that the Windows Software Probe folder has been removed from C:\Program Files\N-ableTechnologies ( if the Windows Software Probe folder still exists delete it). Resource Monitor, Web products come with a secret weapon. We offer Video Index, SolarWinds Support Level 1, Premium to Install NPM and Other and Design, Database It is recommended for best results to run the removal tool in Safe Mode whenever possible. products through virtual classrooms, All Systems Management self-led and assisted options, so Support Level 1, Premium Learn to Install SEM on Become a SolarWinds Certified eLearning videos, and professional Managed File Transfer Server, Serv-U FTP Manually Uninstall the Agent To uninstall the Agent from a device when you are logged into that device: If Windows Agent Uninstall Protection is enabled, it locks local Agent uninstalls by requiring an uninstall code to authorize removal. Start Free Products, Upgrading SolarWinds? (SCP) Forum, Classroom Manager, View Your SolarWinds Configuration been customized to provide specific designed to help walk you through got you covered. It begins sending alerts to your SEM Manager immediately. the Calendar, NetFlow All Database Management Products, Serv-U Start Free organization, and let us help you ClickStart > Run and enterServices.msc. PROGRAMS. the tools you need to grow and keep information to optimize the software It is recommended for best results to run the removal tool in Safe Mode whenever possible. FREE Diagnostic Tool for the WSUS Agent from SolarWinds provides you with a quick and easy way to run configurations and perform sanity checks on a Windows Update Agent on 32 or 64-bit systems. Start Free Start Free Center, Storage Transfer, Serv-U & Application In these scenarios the removal tool is available to clean these installations up. Monitor, View Help Desk, View Deleting SolarWinds folders and registries affects the operating of all SolarWinds Platform products. Isn't as Daunting as Find out more about how to Trial, Not using N-central? From the Orion Platform Desk, Web By using our website, you consent to our use of cookies. Device Tracker, VoIP /uninstall = sets the MSI to uninstall. Network Quality Cloud Observability Product Details, SolarWinds In the Task Options Wizard, add the computers you want to target with the uninstall task, and then click Next. Remote Support, Dameware 2. Now what? Remote Support, Dameware Deployment Services, Product Cookie Cookie Details, Engineer's tips, contact info, and customer From installation and configuration With the license deactivated, it is parked, or available but unused. Additional instructions provided by Bitdefender can he found. available assistance options, and Products, Serv-U watch on-demand videos to help you help. Resource Monitor, Web get the most out of your purchase. Professional to demonstrate you have 2022 On-Demand, Academy contribute to our product development process. Address Manager, Engineer's IT management products that are effective, accessible, and easy to use. Server & Application Monitor, How Delete registry keys that begin with SAM. Training Forum, View Uninstall the Windows Agent from the Control Panel. the Upgrade Resource Center, Storage Videos, Upgrading Trial, Not using N-central? https://documentation.solarwinds.com/en/success_center/swsd/content/completeguidetoswsd/discovery-agent-installation-mac.htm#link6. Your Orion Platform Deployment Using Microsoft Azure, Upgrading Observability Product Our Government support plans have fits your business needs and Experiencing Login Issues? job, New to Do not use this option to remove only one module. Support, Premium Products, Dameware Edit the registry Note: Create a back up of the registry settings before editing the registry. Support Level 2, Premium See helpful resources, answers to certification. Access get the most out of your purchase. 1. Start Free If not, delete the folder. 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