Hi Hiep, there are several reasons why this is happening, including a broken thermostat or heating element or a stuck switch. The Zojirushi Rice Cooker NP-HLH10-XA rice cooker is able to make precise temperature adjustments to cook exceptional rice. Check the seal around the lid. You can probably use your fingers (if not too hot) or your plastic spudger. Get a new one. Remove the screws that connect the thick black and orange cables to the heat sink. My Zojirushi ( model NS-ZCC10) used to keep warm and the rice was still soft for few days. If the time is displayed properly, then congrats, you have successfully completed the replacement of the rice cookers battery! Thanks If both these options arent working for you, take a look at the steam vent (if your particular model has one, of course): it could be clogged and needs cleaning. Due to the capacity size, the two NP-HBC10/18 rice cookers are bigger than the NP-GBC05. Entdecke Zojirushi NP-HBC10 Induktionsheimesystem Reiskocher Wrmer Edelstahl in groer Auswahl Vergleichen Angebote und Preise Online kaufen bei eBay Kostenlose Lieferung fr viele Artikel! You can reset the heating switch with the Reset key. Induction Heating System Rice Cooker & Warmer NP-HCC10/18, Superior induction heating (IH) technology, Healthy cooking options: brown rice and GABA brown rice settings, Easy-to-clean clear coated stainless steel exterior, Automatic keep warm and extended keep warm, Triple heater (bottom, side and lid) generate heat all around for even heating, Menu settings include: white rice (regular, softer or harder), jasmine white rice, mixed rice, sushi rice, porridge, sweet rice, brown rice, GABA brown rice and quick cooking, cETLus listed, tested to comply with FCC standards, Instruction manual in English, French, Traditional Chinese, Korean, Japanese and Vietnamese. I just bought a Rice Cooker NP-RM05 in Japan and after connect here in America I put one cup of rice and water, then I pressed Orange button and after few seconds appears the H04 error, Pot is in properly place. I was thinking of using different settings of sushi on the screen (harder or softer) or even presoaking the rice as before, but like out said earlier I got lazy and dont want to do rice makers job Do you have any suggestions? In this case, youre screwed as you have fried the circuits and the only solution to this is a new rice cooker. Thank you. Previously the display would work even with the unit unplugged. Add more water and see if this improves. Water and starch create foam which can go into the lid. thank you in advance! Just snap a photo and we'll find and store your user manuals, receipts, and product information in one easy-to-find place! Brand: Zojirushi: Capacity: 5.5 Cups: Wattage: 500 watts: So, I wash the rice as before, but dont soak it (since its accounted for by the rice maker). I could tell because the time no longer showed on the front of the rice cooker. I suggest you make the next batch of oats with distilled water and see if the problem persists. Other reasons include improperly placed or damaged gasket and even a warped lid. Is this a common problem? Model Zojirushi NS-ZCC18 10 cup Neuro Fuzzy rice cooker. Induction Heating Pressure Rice Cooker & Warmer. When a problem arises, you are encouraged to perform a thorough inspection of the rice cooker before attempting to perform any troubleshooting activity. I had tried to open the bottom and looking for the thermo fuse . 5.7 Do not throw the battery or drop into ground. Id suggest trying other options. Hi Alessandro, the steam vent cap is plastic. The colors are nicely marked on the circuit board. An example of data being processed may be a unique identifier stored in a cookie. I didnt see any smoke. Let me know if this works for you. Yes, its normal for the time to display even after unplugging the machine. Product Description. Some rice cookers (NS-ZCC10, for example. After about 5 years, the battery died. Zojirushi NP-HBC10 Rice Cooker and Warmer Parts We Sell Only Genuine Zojirushi Parts Search within model Questions & Answers Fig # 20 Inner Lid Set Obsolete - Not Available Part Number:8-NPH-P221 Discontinued 24 Pan (B263) Obsolete - Not Available Part Number:8-NPH-P261 Discontinued 55 Rubber Leg Obsolete - Not Available Part Number:8-NSZ-P260 Don't remove the bottom board! The NP-HBC10 is about 1 inch deeper than ZCC10. If it does, try adding a few drops of olive oil or a stick of butter. Breadmakers Its natural that plastic loses its shape under these circumstances. You can now see the circuit board with battery. "Like magic. If you have a Ring doorbell, try the included orange-handled screwdriver for opening the case and removing the circuit board. Log in. This is the fastest and simplest option. Ed Chao - Narrow by Model Number. I hope this isnt your case. NP-GBC05. Feb 24, 2023 I have had this brand before and it worked great for many years. Induction Heating System Rice Cooker & Warmer. Another reason could be that youre adding way too much water. / 180mL rice measuring cup, using raw short grain white rice. Use caution when clearing any debris or rice per the below instructions. If you have questions, or can't find parts at the Zojirushi Store, please contact customer service for assistance. 5.9 Do not connect battery with reversed poles. Thank you in advance ! Go to make a delicious rice bowl to reward yourself. It is more like time setting for when to cook the rice. Im assuming yours is too) dont have a White Rice setting. Wondering if it's worth repairing myself or just chucking it. I dont know about your particular model but if theres a screw around the locking mechanism (either on the lid or the cooker), try tightening it first. A more common issue is a loose screw. It is frustrating that the menu reverts to white rice ecery time and has to set to sushi setting each & every time. Rice cooker is less than 3 years old, is this still under warranty? Choose a size and copy the code below to embed this guide as a small widget on your site / forum. Zojirushi Replacement Inner Pot B159, 5 cups Grey Color Preowned. Parts Town offers same day shipping on in-stock Zojirushi replacement parts until 9 PM ET Monday-Friday and all online air orders until 4 PM ET Saturday. How to fix this? Zojirushi NP-NVC10IN Original Replacement Nonstick Inner Cooking Pan for Zojirushi NP-NVC10 5-Cup Rice Cooker only Visit the Zojirushi Store 12 ratings About this item Original Manufacturer Part from Zojirushi Replacement Pan For Zojirushi NP-NVC10 5-Cup Rice Cooker only Inner cooking pans from different models are NOT INTERCHANGEABLE. *Capacity is measured in the approx. Desolder the two tabs then unplug the old battery. 3 are normal #2 Phillips, one is a security screw that looks like a 6-sided star with a hole in the center. Couple weeks ago, the rice around the top and top border turning hard when keeping warm to the next day. Now it has been two days and we are not able to open the lid. On the control panel all the arrows are flashing and none of the buttons are responding, not even the RESET button. Best Buy provides online shopping in a number of countries and languages. How did you wash it? If you know what youre doing, you can open it and inspect it. They offer a wide variety of rice cookers for every kitchen, commercial-style or consumer style. Can it be fix If yours is still under warranty, dont try to fix it yourself and contact customer service immediately. Another reason is the temperature. Check the lid seal for any cracks and other abnormalities. YES. Turn the PCB to the other side. Not sure about all rice cooker versions, but this worked perfectly for mine. Thanks. Lately the rice is coming out mushy and an oh appears on the front panel. when the rice is done, i open the lid, the steam water leaks out. Zojirushi NP-HBC 10 or 18 Capacity Zojirushi NP-HBC has two models, NP-HBC10 with 5.5 cups of uncooked rice and NP-HBC18 of 10 cups. Hi Mario, what would an E07 error code indicate on a NP-HCC10. Another way to buy $999 Zojirushi rice cooker reset button location & how to use. Hi. Have any idea what the problem is? Thank you! With the negative terminal, you can just put a flat tip screwdriver underneath the battery and gently pull up until the connector breaks free from the battery. Coffee Makers Jan 7, 2023 Your hunch might be right. After it is done cooking, it goes into Keep Warm mode but the rice dries out quickly (instead of keeping warm I think it continues to cook the rice so that it ends up dried out starting from the top). Use a Spudger or other prying tool to work around the edges of the metal bottom plate and unclip the plastic tabs holding it in place. One reason is time and more than 24 hours elapsed from cooking completion. Because of this special heating method, the rice cooker is able to make precise temperature adjustments to cook exceptional rice. Look at our special deals today on our store. G V - It just looks different than before (we think). Now you can have the access to the battery. So when I open the lid it all starts to drain out towards the back of the unit and makes a huge mess. Can I still use it, will it not cause fire? I am having the same issue, it was so nice to have rice ready in the morning but one day it just stopped working. The other Zojirushi cooker is 5-cup and works fine. Im hoping to find a competent local person to do the job. Hi Huy, unplug the machine immediately when the rice is cooked and check if the rice is still dry. The lid popped open while cooking and after closing it back it appears to have steam leaking out the side of the lid instead of just out the steam vent! Check for anything clogged. The solder tabs on your replacement battery may not line up with where you need them, mine didn't. Bought the rice cooker less than two months and the black thing inside the bowl started to came off. Take it away and unscrew the PCB below it. Maybe the lock or handle or both might be broken and the lid is not making a tight seal. Whole? I have been using the 3 cup induction Zojirushi for ten years now . If so, which holder/battery? It started to smoke. Sorry. The Fix App makes it easy to manage all your stuff in one place. Hi Mario, Thats why its blinking even after unplugging it. I washed the rice cooker without consulting the users manual and it stop working afterwards. This code means wrong voltage. I suggest you remove the steamer cup and check around it. But it does start to turn yellow and isn't as tasty, so I usually refrigerate it. -Clever Jeff . Check if the steam valve is clogged and clean it. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. You have to wait for the cooker to cool between batches. Please review the below-listed possibilities to find the right solution: There can be other reasons why the rice cooker isnt performing correctly. CR2450 Coin Cell Battery Holder - PC Pin https://a.co/d/71iBrrP, @Ed Chao - good comments on the security screw and the battery holder. I just purchased a NS-ZCC18 (open box) never been used. Thanks. Getting error code 06 and shuts down. Some kinds of rice have really high amounts of starch. In this guide, the soldering iron is necessary, and be sure you have a basic knowledge of soldering or use the tool under the supervision of a person who has experience. Write your answer in the comments below. Thanks. After removing the fan now you can take out the whole heatsink and access the below part. You fried the electronics. Listed below are the most common problems rice cookers can encounter during the cooking cycle: When the finished rice isnt cooked properly, there can be several factors to consider. Gently push down on the lid when you close it. Its not working anymore The lid hinges start creaking when the lid reaches about 70% of the way to fully open, and this started about a month ago. My husband and I keep it pretty clean, regularly removing the inner lid and filter. Put the screwdriver underneath the battery and gently lift it up The battery will be separated from board as you apply the pressure by using the tip of the screwdriver Make sure that your battery is properly discharged and sue multimeter for that purpose Use the pair of nose plier to detach the battery from the circuit board Purchased 5/2020 I could not find any information in the user manual. The Induction Heating System Rice Cooker & Warmer uses high-tech Induction Heating (IH) technology to heat the inner cooking pan. When I emailed the company, they recommended getting the Inner Lid Set. Brown rice a the bottom usually means not enough water. Once cooked, refrigerate the leftover rice. Usually, the culprit for yellow rice is the water itself. The rice cooker that snore #Zojirushi Made in Japan #shorts,Zojirushi NS-ZCC10 5-1/2-Cup Neuro Fuzzy Rice Cooker and Warmer, Premium White, 1. . Ive had this for over five years now and always cook overnight steel cut oats the same way. Thank you! Everything is super clean. . The consent submitted will only be used for data processing originating from this website. . Zojirushi Blades Zojirushi Lids See More + Popular Parts Lid Set Part Number: 8-NSZ-P018 Not Available for Retail Sale $35.91 Add to Cart Liner Gasket Part Number: 7-GKT-SLD In Stock, 1 available $2.99 Add to Cart Pan (B334) Part Number: 8-NSY-P112 In Stock, 1 available $65.96 Add to Cart PARTS SHIPPED FAST TO YOUR DOOR! Reply. Very convenient. I have the rice cooker for a few years and recently the cooker has this problem. The ribbon cable does not have a connector, so don't remove it, leave it in place. I covered the connections on the back of the holder with epoxy to insulate the leads. isolate the heater element first and check it for resistance. Just snap a photo and we'll find and store your user manuals, receipts, and product information in one easy-to-find place! Go into the lid it all starts to drain out towards the back the. 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