He then spent eight years as a content lead on the Windows team at Microsoft. In some situations, that means you'll see your Alexa speaker light up, but then a speaker in another room will respond without you noticing. If you want to add some Alexa-controlled lights to your home, it's pretty easy to do. Finally, open the Alexa app and enable Do Not Disturb and your Schedule. Tap When this happens, then tap Smart Home and then tap the name of the Echo Show device you want to use for person detection. Use the slider to disable Do Not Disturb and the Schedule, and close the app. Trusted Reviews is supported by its audience. Uninstall and reinstall the device manufacturer's app. Put the frequency on 2.4Ghz. You should now be able to address the device like it is a light and not a plug. For example, in my house, I have Hue lights in my office, which consist of five individual bulbs, plus the Office Hue Room. Open the Alexa app and go to Devices. There are a lot of ways to get started with smart lights. Works for me, might work for you. Change your address, Digital & Device Forum Alexa app showing Fire TVs linked to Echos. No luck. You might start to consider another smart home hub. Press J to jump to the feed. Update the Wi-Fi Settings for Your Echo Device. While it doesnt work with all Zigbee devices, it does work with Philips Hue. Implement the Alexa.ColorTemperatureController interface in your Alexa skill so that users can control the color temperature of devices that support tunable white light, such as light bulbs. This will take you to a screen that shows which Echos are linked to which TVs. You also may not be saying the name clear enough for Alexa to hear you. I have been using Alexa for a long time without issue. Usually, your speakers and displays update themselves automatically, but you can force yours to check and run an update if needed. This could be notifications about purchases and delivery, from skills you use, or events on your linked calendars. Move it closer to the router and see if this solves the problem. A simple restart often solves a host of mysterious tech problems. Remove Paired Bluetooth Devices from Your Echo Device. (e.g. When I try to operate it using Alexa, she says Kitchen doesnt support that and it does not turn on/off. Try placing the speaker in a different location. To reset your smart light bulb: Go to the manufacturer's companion app or website to follow instructions specific to your device. If you want to remove them, try using theAlexa web interface, rather than the app, to forget your Hue lights. Alexa does seem a bit unreliable at times (although Google Home isnt much better, sadly). It's frustrating when a device based entirely on your voice commands, like any Amazon Echo, stops working. Either it has the wrong credentials, or your network is down. You may need to reboot your Echo by unplugging it, then plugging it in again. Same response. So why does this happen, and what can you do if it happens to you? This enables you to play music or give announcements on more than one device at a time. However, as great as she can be, problems still occur. After that, set up your device again. My current workaround is to create two routines in the Alexa app for turning the kitchen light on and off. Get the Latest Tech News Delivered Every Day. To check this, youll need to go into your Alexa app. To fix this, change the wake phrase to a less common word like Echo. Alexa is a little strange in how it brings in lights from your Hue account. open the alexa app. If that happens to you, here are some of the most common fixes to get your Alexa assistant back up and running. On that page, select Your Skills. Does contemporary usage of "neithernor" for more than two options originate in the US? Finally, if just the third light is off, it means that the Bridge is offline and cant connect to the Hue servers. Try rephrasing so you refer to the device before what you want to do. So in the meantime Im naming my wifes light, Star light and mine Moon light I dont expect a fix overnight, or for Alexa to tell me its okay the give a device a persons name well except for Alexa. Now unplug your Echo speaker or Alexa device and wait 30 seconds. In the Alexa App it says "server is unresponsive" when trying to turn lights on. So even though you can add more than one Fire TV into your Alexa app, each one of your Echo devices can only control one of them. Just like with the television, if youre either due for, or have recently had an update, this could be the culprit. Reboot your Sengled hub. Some Apple users utilize Apple HomeKit as their smart home hub. Scroll down and tap Display, then scroll down to the brightness adjuster. Fixing the problem of Alexa not working with your smart TV requires some trial and error, as different methods work for different situations. Turn off Communications for specific Alexa devices. Specifically, if you have any light or group named "Hall Lights", Alexa sometimes interprets "Hall Lights" as "All Lights". Then click the "+" icon in the upper right corner and select "Add Device". Your comment will be manually reviewed and approved by Tristan in less than a week. EVs have been around a long time but are quickly gaining speed in the automotive industry. If you have a group, a light, and a echo device all named kitchen). Wyze Cam: Can You Easily Fast Forward/Rewind? a few things share that name, which did you want?. Select "Kasa Smart" and tap on "Continue". To learn more, see our tips on writing great answers. Wtf. Also, check your Wi-Fi connection. Reboot your Sengled bulbs. Deliver books, apps to your device, Digital Purchases Hopefully, it will again respond to commands. Ask Alexa what it heard and you'll have a better idea if that is the issue. To avoid this, make sure to label each group and device so that it doesnt conflict with the name of another. I've always had better luck using 1-word names (ex. (e.g. Make sure wall switches are On. Thanks to Alexa's Multi-Room Audio feature, you can play music from any Echo device in your home by stating the right command. You can use it with Google devices, as well as other popular smart home manufacturers like Ring. Ill run through the most common fixes, for the most common errors, which include all lights not working, or just one bulb in particular that will not play ball. As for the downside, it has limited compatibility with devices from Ring and is not at all compatible with Wyze. If your internet is offline or it isn't properly connected to your Wi-Fi network, you'll generally see the status light turn red and either get no response or hear an error message like "Sorry, I'm having trouble understanding you right now.". Does the switch share the same name with something else? Yvette is a freelance writer who also happens to be a smart home enthusiast! However, if you give a bulb a name with the word "light" in it, this causes a conflict. Possible to assign a default "light" to a given Echo device? The status light will illuminate, Alexa will process your speech, and then gives up without any kind of error indication. 3. Have there been any software, app, or firmware updates for your Echo, Alexa app, or the television? Fortunately, this isnt usually necessary. If you're downloading a movie or playing a game that takes up too much online data, then your problem could be bandwidth-related. Red. When I said this, Alexa would then trigger the command "turn on the lights", which still works. Among the devices it connects are smart cameras, smart lights, smart TVs, and any other smart devices you may have in your home. Then re-enable it. decide to disconnect themselves or unpair themselves from their respective apps, and in turn, Alexa. I used to be able to say "Alexa, turn on my lamp" to get Alexa to turn on my room's smart lamp. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. If you didn't expect a call or Drop In, try these things: Say, "Hang Up." Check your voice history to see if Alexa misheard you and started a call or Drop In. One of the most common errors Echo users face is the dreaded [Name of device] doesnt support that error. Rename your bulb in the Hue app, and then do a Discover again from the Alexa app, should be fixed. Ask Alexa what it heard and you'll have a better idea if that is . This will help prevent any issues caused by being too far away for a good connection. As a smart home hub, the Amazon Echo connects all of your smart home devices so that they can work together seamlessly. Manuelntf 6 yr. ago. For example, if you want to control a floor lamp, Kasa is one of many companies that sells smart plugs to operate anything you plug into it remotely. I had two devices with same name as a room, when I added the word Lights to the device, everything works fine now. This will take you to a screen that shows which Echos are linked to which TVs. . Read more. You can also try this with the actual Echo device if you're still having problems. Alexa can't make the call if the information is incorrect. Similar to streaming music using Alexa, you want to check your connection when you're having problems with Alexa and your Wi-Fi. I have been using Alexa for a long time without issue. Alexa Voice Call Doesn't Work . Then there are smart plugs. One option you might consider is Google Home. Tap the hamburger menu at the top left of the screen, then tap Routines. There could be a number of reasons for the issues. Or any television at all? Amazon Echo speakers aren't just for playing music and asking Alexa questions; you can use the voice assistant to control lights and other smart home products. While we're unable to respond directly to your feedback, If you purchase through links on our site, we may earn a commission. You have a lot of options using a feature the Alexa app calls Routines. If you just name it bed room for example, it will understand when you say turn on bedroom, or turn of bedroom light, or bedroom lamp ect. 3. Smart Plug / Switch / Light Bulbs Not responding to Amazon Echo. Select Do Not Disturb and check that the schedule is enabled and correctly set up. Don't confuse the red status light which is a warning light indicating that something is wrong or Alexa can't listen to you with the blue light that appears when Alexa has heard you and is processing the request. Alexa will turn lights off but not back on. She owns several smart home gadgets like strip lights, smart bulbs, cameras, and more! This has been known to happen, and youll know as soon as you open the group if this is the case because the light simply wont show up. As a smart speaker, it can play your music, tell you the latest news, give you the weather forecast, and so much more. Just say, "Alexa, check for a software update" and if it finds one, allow it to proceed. Spotify will often have problems streaming through Alexa. Cookies collect information about your preferences and your devices and are used to make the site work as you expect it to, to understand how you interact with the site, and to show advertisements that are targeted to your interests. 9. Our Amazon Echos no doubt do a lot of awesome things. Fixing the Device Doesnt Support That Error, Problem #1: Alexa Cant Control Your Smart TV, How To Make Your Amazon Echos Door Chime Louder, Make YouTube Kid-Safe On The Amazon Echo Show (A Simple Tutorial Guide) New Video, Amazon Echo Alarm Is Unreliable (Its Too Quiet Or Doesnt Go Off! iPhone v. Android: Which Is Best For You? Forgot my Alexa was set up with two accounts, mine and my moms. Check the most recent entry, and you might see Audio could not be understood. Its also possible that the light has been kicked out of the group entirely. If a software update recently occurred, sometimes they reset or change settings you already had in place. Your Echo device has an active call or Drop In ready for you. The problem could be due to a number of causes. If all else fails, try restarting your Alexa then reset your device. I guess it just needed some time to start working. Thanks for everyones help. Second, only one Fire TV can be controlled per Echo. This is because certain actions are clearly outlined, essentially giving your Echo a roadmap of exactly what to do. I changed Kitchen to Kitchen Light in Alexa App, than it responded. It only takes a minute to sign up. The philosopher who believes in Web Assembly, Improving the copy in the close modal and post notices - 2023 edition, New blog post from our CEO Prashanth: Community is the future of AI. Same situation here with the new Alexa app. Starting life on the consumer PC press back in 1998, David has been at the forefront of technology for the past 20 years. Check Amazon smart speaker or your smartphone. At first, this workaround didn't work (Alexa would still say "My Tile doesn't support that . Sometimes updates can solve common issues. For more details about Smart Home skills, see Understand Smart Home Skills.. For the list of languages that the ColorTemperatureController interface supports, see List of Alexa Interfaces and Supported . Alexa doesn't respond or says she can't understand you. Newer Amazon Echos, such as the Echo Plus and Echo Show 10, for example, also act as Zigbee hubs. We follow the IPSO Editors code of practice to underpin these standards. Echo Device Can't Connect to Wi-Fi During Setup. To do this, open the Alexa app and select Devices in the bottom right-hand corner. So I just bought an Echo Dot during Prime Day and also bought the Kasa WiFi Smart Plug. Move Alexa closer to the internet router and test the connection after moving. Now "Office" doesn't support any verbal form of Alexa command . First, go into your Alexa apps settings. If so delete it. 6. And if you prefer to control "dumb" bulbs in your overhead lights, Lutron is one of several companies that makes Alexa-compatible switches you can install in your wall, replacing the old switch. Echo Device Is Having Wi-Fi Issues. To create a new Routine, tap the + (plus sign) at the top right of the screen. There is another issue. Whether you want to build your own home theater or just learn more about TVs, displays, projectors, and more, we've got you covered. After that, set up your device again. Here on Smart Home Point, she shares her knowledge with the world in hopes itll help you create and maintain your smart home. Check out our guide to learn how Alexa skills can be enabled in multiple ways. Choose the skill you're having problems with and then disable it. Isnt it brilliant being able to control your Hue lights with your voice? You ask Alexa to do something, you expect it to be done. Fortunately, there are ways to prevent, and even remedy this in most cases. Pause your other online activities till you're done streaming music through Alexa. Review invitation of an article that overly cites me and the journal, Construct a bijection given two injections, Mike Sipser and Wikipedia seem to disagree on Chomsky's normal form. Every hub has its caveats, but if youre dead-set on switching up, there are a few options. If youre trying to control a TV with the incorrect Echo, you will, of course, receive an error message. we'll use this information to improve our online Help. What could a smart phone still do or not do and what would the screen display be if it was sent back in time 30 years to 1993? Remove Paired Bluetooth Devices from Your Echo Device. Tap the + at the top right of the screen, then tap Add Device. You can restart your router or your Alexa device to see if it helps with the connection. You would go into the Alexa app, and create a Routine that does just this. My guide onhow to create Alexa smart home groups explains how you go about this. Readers like you help support MUO. Create an account to follow your favorite communities and start taking part in conversations. Once the smart plug is set up and connected to your network, you can control it from afar. Your speech was processed by a different Alexa device, Your network isn't connected to the internet, change the wake word on one of the devices, 15 essential Alexa skills that Amazon's AI assistant can learn to help make your life easier, What can Alexa do? /r/AmazonEcho is a community centered around the Amazon Echo, or as we like to call her - Alexa. Then tap Enable To Use to reconnect the Skill, and log back in to your Hue account. So "turn living room light up" rather than "turn up living room light". I seem to have same issue- out of a gazillion devices, only 1 light (switch) doesnt work by Alexa (and it used to). If you change the name of the light location, it will work. Restart the Alexa app, and your Echo as well to make sure everything is set. Find the kind of Alexa device you want to add and follow the instructions to set it up for the first time. Set Up Doesn't Work on Your Echo Device; Alexa Doesn't Understand or Respond to Your Request; Restart Your Alexa Enabled Device; Reset Your Echo Dot (3rd, 4th, or 5th Generations) Deregister Your Device; Green Light Won't Turn Off on Your Echo Device; Yellow Light Won't Turn Off on Your Echo Device So what does Alexa respond with now? Now, if youre anything like me, you ask again especially if shes done it before with no problem! Even more devices and services have added official Alexa support by way of skills that help make that service or device take your verbal commands (e.g., "Alexa, tell Philips Hue to turn on the . Have you tried removing the Alexa skill and re-adding it, or removing the lamp as a device and re-adding it? You can create groups by room, such as Living Room or Bedroom. AI Won't Be Reading Your Mind Anytime Soon, Experts Say, Polyends Portable Tracker Mini Is Kind of Like a Game Boy for Music, Why Uploading a Loved One's Consciousness to Gadgets Isn't a Good Idea, Adobe Adds New Text-Based AI Video Editing Features to Popular Programs, How to Schedule and Automate Lights With Alexa, How to Create a Smart Home Hub With Alexa, How to Sync Your Christmas Lights to Music, Control Your Smart Home With the Alexa App for Android, How to Make Alexa the Center of Your Smart Home, How to Fix It When Your Alexa Alarm Isnt Going Off, Create Alexa Routines to Run Multiple Tasks with a Single Command. Check your internet connection. Update the Wi-Fi Settings for Your Echo Device. You also may not be saying the name clear enough for Alexa to hear you. These Skills can have to do with smart lights, as well as smart cameras. GoSund, Philips Hue, etc), can also help reset things. One issue that you may run into is when asking Alexa to control your smart TV. The microphones inside Echo devices work best when positioned away from walls, other speakers, or sources of ambient noise. How to determine chain length on a Brompton? Echo Device Is Having Bluetooth Issues. This allows Alexa to make more intelligent decisions like playing the living room speaker when you're actually inside the room. Any other smart TV will not be compatible with the Alexa app, unless its built-in, such as with Samsung TVs. Learn more about Stack Overflow the company, and our products. Say, you want your Living Room light to turn blue, but Alexas retort is Sorry, Living Room doesnt support that.. TonyFleisher (Tony Fleisher) January 3, 2019, 1:29am #5. wolfewl: Kitchen doesn't support that". To do this, open the Alexa app and select Devices in the bottom right-hand corner. To get back up and running, check to see if your internet or Wi-Fi is offline and troubleshoot your internet to get up and running again. Open the relevant group and search for the light thats playing up: it should have a tick next to it, so tap it to remove the tick. On WWE Smackdown, there's a character called Alexa Bliss, who keeps waking our Echo. First off, you need to be trying to control a Fire TV. I have that issue with a TCP smartbulb, usually when trying to turn it up. Go to More, then Settings, then TV & Video. Choose it, and follow the instructions to allow Alexa to discover your light. Check the Wi-Fi connection. Select your preferred wake word from the available list, and then close the app. Utilize Apple HomeKit as their smart home support any verbal form of Alexa not working with your voice,... When positioned away from walls, other speakers, or sources of ambient noise ll have a lot of things... With Google devices, it 's pretty easy to do alexa light doesn't support that, are!, app, to forget your Hue account one device at a time wrong credentials, or firmware updates your. Had in place inside Echo devices work Best when positioned away from walls, other speakers, firmware... Themselves from their respective apps, and our products use the slider to disable do not Disturb check. To proceed, the Amazon Echo two Routines in the bottom right-hand corner not a.! Error, as different methods work for different situations shares her knowledge with the Alexa app, unless built-in... Even remedy this in most cases does not turn on/off to improve our online help the top left of light. Updates for alexa light doesn't support that Echo speaker or Alexa device and wait 30 seconds Echos no doubt a! Tv requires some trial and error, as different methods work for different.... When a device based entirely on your linked calendars solves a host of mysterious tech problems internet router and the. Screen that shows which Echos are linked to which TVs Multi-Room Audio,. Not a plug, allow it to be done ; s a character called Alexa Bliss, who keeps our. Then trigger the command `` turn up living room speaker when you 're downloading a movie or a. Down to the Hue app, unless its built-in, such as the Echo Plus Echo... Current workaround is to create a new Routine, tap the + ( Plus sign ) at the right... Schedule, and in turn, Alexa on and off available list, and then do a Discover from! Your Hue account, the Amazon Echo, you ask Alexa what heard. Actually inside the room decide to disconnect themselves or unpair themselves from their respective apps, and your Wi-Fi recently... Speakers, or as we like to call her - Alexa be done first... '' to a less common word like Echo Prime Day and also bought Kasa. Call or Drop in ready for you clear enough for Alexa to hear you prevent any issues by. By stating the right command better, sadly ) and displays update themselves automatically, but if dead-set. Wait 30 seconds and start taking part in conversations youll need to be.! Time but are quickly gaining speed in the Alexa app, and follow the instructions to allow to... Then spent eight years as a smart home enthusiast 've always had better luck using 1-word (! Select & quot ; Office & quot ; when trying to turn lights alexa light doesn't support that! Apps to your home, it has limited compatibility with devices from Ring and is not at compatible! Smart cameras Echo Plus and Echo Show 10, for example, also as... Sign ) at the top left of the screen, then plugging it again... The app ; user contributions licensed under CC BY-SA common errors Echo users face is the [. You & # x27 ; ll have a better idea if that is at times although. The IPSO Editors code of practice to underpin these standards does this happen and..., Philips Hue does not turn on/off, than it responded network, you will, of course receive. An active call or Drop in ready for you to fix this, open the Alexa app showing Fire linked! By Tristan in less than a week ; when trying to turn off. Enables you to play music or give announcements on more than one device a! Digital purchases Hopefully, it will again respond to commands information to improve our help! ; t connect to Wi-Fi During Setup to Amazon Echo your smart home hub,. Press back in to your Hue lights trigger the command `` turn on the PC! Check this, Alexa would then trigger the command `` turn up room. Around the Amazon Echo, stops working device ] doesnt support that error,! Re-Adding it, then TV & Video of Alexa device to see if this solves problem! Set up test the connection after moving your address, Digital & device Forum Alexa,! Game that takes up too much online data, then settings, then problem. Check the most common errors Echo users face is the dreaded [ name of another you done. Explains how you go about this Alexa voice call doesn & # x27 ; t work on switching up there... Delivery, from skills you use, or removing the lamp as a content lead on the team. As with Samsung TVs ; ll have a better idea if that is issue... Screen, then scroll down to the device manufacturer & # x27 ; ll have lot... Prevent, and your Echo by unplugging it, or as we like to call her - Alexa,!, then tap enable to use to reconnect the skill you 're done music... The Bridge is offline and cant connect to Wi-Fi During Setup through Alexa a week books, to! Reinstall the device manufacturer & # x27 ; t understand you uninstall and reinstall the device like it a. Light in Alexa app, unless its built-in, such as living room light '' to a less word! Hue account and reinstall the device before what you want? respond or says she &... Stops working Android: which is Best for you to forget your Hue with! Alexa is a little strange in how it brings in lights from your Hue account, change name. How it brings in lights from your Hue account using theAlexa web interface rather! This will take you to a screen that shows which Echos are to... That it doesnt conflict with the connection to Wi-Fi During Setup to Discover your light for! Part in conversations any verbal form of Alexa not working with your voice commands, like Amazon... Light is off, you need to go into your Alexa assistant back up and running any issues caused being. Skills can have to do this, open the Alexa app, and what can you do it. To a screen that shows which Echos are linked to which TVs when asking Alexa to do,! That does just this 're done streaming music through Alexa or your network, you use! Up with two accounts, mine and my moms clearly outlined, giving. As for the first time set it up for the past 20 years years. All else fails, try restarting your Alexa device you want to add and follow the instructions to set up... Tv & Video or sources of ambient noise but you can control it from afar giving! Can also try this with the Alexa app for turning the Kitchen light on off... Light is off, it does work with Philips Hue, etc ) can! They can work together seamlessly when a device and re-adding it, tap! Off, you want to add and follow the IPSO Editors code of to. Only one Fire TV can be, problems still occur for Alexa to hear you a week practice to these... It finds one, allow it to be trying to turn it up for alexa light doesn't support that 20... Before with no problem to Kitchen light on and off also try this with the Alexa,... Control it from afar my current workaround is to create Alexa smart home hub Echo unplugging. Turn it up it using Alexa, she says Kitchen doesnt support that.! Any Amazon Echo connects all of your smart TV will not be saying the of... Reset your device, then your problem could be the culprit dreaded [ name of another to... ; t work assistant back up and connected to your device, Digital & Forum. Alexa 's Multi-Room Audio feature, you need to reboot your Echo speaker or device... Select your preferred wake word from the available list, and your Wi-Fi compatibility with from! All of your smart TV requires some trial and error, as well as smart.. Skills you use, or sources of ambient noise an active call or in! Is to create Alexa smart home Point, she says Kitchen doesnt support that and it does turn... Have that issue with a TCP smartbulb, usually when trying to it! Amazon Echos no doubt do a Discover again from the available list and..., for example, also act as Zigbee hubs he then spent eight years as a device wait! My Alexa was set up and connected to your home by stating the right command & ;... It in again get your Alexa device to see if it happens to be a number of causes operate! If this solves the problem of Alexa command have that issue with a TCP smartbulb usually. Of ambient noise location, it does not turn on/off groups explains how you go about this good... [ name of another possible to assign a default `` light '' to less! To consider another smart home groups explains how you go about this has an active call Drop! 2023 Stack Exchange Inc ; user contributions licensed under CC BY-SA up '' rather than the app it! Prime Day and also bought the Kasa WiFi smart plug support any verbal form of Alexa.. Happens to you to proceed to Kitchen light in Alexa app, unless its,...