o Real-Time Task Manager Capacity planning ensures that your stores are optimizing their store execution and that store associates can properly complete everything that needs to be done in the store. $110. Email Preferences, 2023 Reflexis Systems, Inc. | Legal Terms | Privacy Policy. With todays customers expecting seamless in-store experiences, NRF was dominated by discussion of how to make stores more intelligent and more exciting than ever before. o Workforce Scheduler 11, 7th Floor, Solutions Discussed: Discover how Kelly Brown transformed Vera Bradleys store operations by simplifying store execution with Zebra Reflexis. In our last blog,I outlined how retailers can achieve a consistent, positive in-store experience in five steps. April 2019 Employment Law and Regulations Update, Benefits of the New Reflexis Knowledge Center, Make Next-Gen Retail Workforce Management Work for You, How to Engage Your Generation Z Store Associates, March 2019 Employment Law and Regulations Update, Branch Banking Is Dead, The Easter Bunny & Other Myths, 3 Ways to Increase Retail Manager and Associate Engagement, Scheduling Processes that Help Drive Revenue, Agile Scheduling Trends: The Evolution of Time Studies, January and February 2019 Employment Law and Regulations Update, Why You Should Focus on Capacity Planning, Three Strategies to Empower Engaged Store Associates. As the new decade brings changes to customer expectations, regulatory compliance, and in-store technology, retailers are adjusting their workforce management strategies to optimize staffing for this evolving retail landscape. This is the first post in a series of practical strategies to simplify execution of COVID-19 related policies, procedures, and processes. 40882 Ratingen The idea that the branch is dead is an urban legenda scary story thats fun to repeat, but not worth putting too much stock in. Dsseldorf With workloads increasing, new lines of business opening up, and more data coming in from IoT devices and other systems, store associates have more to accomplish than ever before. o Workforce Connect. Receive real-time notifications of sick leave requests, Search for available associates with the correct skills to fill schedule gaps, Set blackout dates for holidays or peak seasons. Reflexis AI solutions analyze operational and labor data in real-time, model complex scenarios, and make recommendations, empowering on-site staff to take best practice action. o Employee Self-Service Product information: We may occasionally send you new information about our products to keep you updated or relevant information that we think you will benefit from receiving. This page will also allow you to select and personalise what specific communications you would like to receive from us. Sucharita Kodali, VP and Principal Analyst at Forrester, was the guest speaker at a Reflexis Systems webinar titled The New Retail Landscape: Top Five Things Retailers Need to Know for Recovery. The Employee Self Service (ESS) Website and App are optional tools available to CVS Health retail colleagues only. o Time and Attendance, Discover how DICKS Sporting Goods improved task prioritization across stores and aligned store execution to corporate vision. o Advanced Analytics and Reporting. Our site uses cookies. Welcome back to the Reflexis Employment Law and Regulations Update! Many businesses still struggle with executing time studies that provide meaningful and accurate data. The Value of Customer Experience in Light of the United Airlines Disaster, Implementing an Experiential Retail Model, QuickChek: Why We Chose Reflexis Task Manager, QuickChek: Why We Chose Workforce Scheduler and Time and Attendance, DICKS Sporting Goods: Why We Chose Reflexis, Rockler: A Closer Look at the Reflexis Experience, Engagement, Retention, and Training of the Future Workforce, Coop Switzerland: Improving Efficiency and Visibility, McDonalds UK: Implementing Workforce Solutions, Rockler: Streamlining Corporate-to-Store Communication with Reflexis, Using Analytics to Optimize Operational Efficiency, People, Process, and Technology are Enablers for the Smart Store of the Future, Step 1 Streamline Communications and Improve Execution, Vera Bradley: Optimizing Store and Labor Operations, AutoZone: Matching Employee Availability to Complex Market Demands, Burlington Stores: Improving Compliance and Streamlining Communication, Ahold Delhaize: Streamlining Communications and Improving Productivity, Best Labor Scheduling Practices for Companies to Navigate Wage Increases, 6 Steps to Reaching Omni-Channel Excellence, How Retailers can Improve Profits & Service with Omni-Channel Fulfillment, Reflexis StorePulse Real-time Store Execution and Reflexis Task Manager Now Available on Windows 10, Driving a Consistent Brand Experience across a Retail Banner, Reflexis Customers Award Winning Implementations, How to Solve the Store Operations Challenges of Today and Tomorrow, A Bakers Dozen of Additional Retail Influencers. During this fast-evolving crisis, communicating effectively to frontline teams can be difficult; mobile, peer-to-peer instant messaging can help alleviate the challenge of reaching employees in the face of store closures and remote work arrangements. Tower No. Improve Nurse Satisfaction and Lower Labor Costs. Download the results todayand discover opportunities to improve employee satisfaction, retention, and productivity across your network. Retailers in all verticals are having trouble adapting to the shifts in retail today, but luxury brands have their own distinct set of challenges. 07840 Municipio Gustavo Madero, Ciuidad de Mexico, Phone (Mexico): +52 55 4170-3922 o Q-Walk. ESS is provided for colleague convenience and is entirely voluntary. We would like to show you a description here but the site won't allow us. But, brick and mortar retailers must find ways to free up store associate time to implement these great experiences. Intelligent, automated scheduling processes that enable cross-store scheduling not only ensure that labor schedules are precise and flexible, but also make them more transparent and equitable for all retail employees. Reflexis ONE is the only industry-focused platform designed to address the challenges of complex work environments. Employee engagement is a key metric for any retailer today; engaged employees sell more, complete more tasks during their shifts, and are far less likely to leave their jobs and search for positions elsewhere. Staff engagement has a massive impact on how a retailer functions, touching store execution, labor operations, and much more. (2,616 reviews) With so many variables affecting the accuracy of labor schedulingcustomer traffic, store workload, employee skill set, and moreit takes an intelligent solution analyzing all of this information in real time to truly optimize employee schedules. Streamlining key store operations processes is essential to avoiding critical out of stock issues and ensuring that your customers have a safe and effective shopping experience. o Workforce Scheduler. Hear how Cumberland Farms streamlined task management, communication, and store execution processes across all stores. Ensuring success in todays challenging environment comes down to empowering next-gen execution in your retail stores. Solutions discussed: sales@reflexisinc.com Sucharita Kodali, VP and Principal Analyst at Forrester, was the guest speaker at a Reflexis Systems webinar titled The New Retail Landscape: Top Five Things Retailers Need to Know for Recovery. Solutions Discussed: Over the past 20 years, retail has undergone massive technological changes, as well as economic and generational upheavals. If you read our recent benchmark report on workforce management, which we called Building A Better Workforce: What Will It Take?, you were exposed to a thoughtful piece of research that read, hopefully, in a measured tone thats appropriate for a research report. Economic downturns make it difficult to meet customer expectations and stay profitable. Step 7: On successful pairing the Security Key will be added to the list of enrollment methods. Simplifying these processes can unleash branch efficiency. 3 Allied Drive Suite #220 There seems to be gap between how banks approach market-level scheduling, like using float pools and float pool managers, and the best practices and technology used in other industries. o Workforce Connect. Our guests praise the convenient parking and the comfy "A really nice hotel, lovely rooms and nice quiet area, I cant fault it apart from how unbearably hot the rooms are, it woke us up several times in the night with how hot it was even though wed turned all the radiators off, thats the only fault I have! Reflexis Employee Self-Service enables associates to control their schedulesin line with corporate policywith a single, mobile-first platform to view, edit, and receive approval for schedule changes. This makes it difficult for store associates to perform their most important task: providing an excellent customer experience. They ensure that employees are always in the right place at the right time, guided by best practices and AI-driven insights. Expedia and the Airplane Logo are trademarks or registered trademarks of Expedia, Inc. CST# 2029030-50. Whether its the challenges that come with having an irregular schedule or the high turnover that comes from those challenges, store associates struggle when faced with inconvenient and ineffective schedules. The world creates 5 exabytes of data every 2 days, which is roughly the same amount of data created between the dawn of civilization and 2003, Google CEO Eric Schmidt said famously [], Reflexis Systems, Inc. Read how Belk rolled out workforce management and analytics solutions to better align customer demand with employee availability. Explore how Lowes simplified store execution and improved employee collaboration with Zebra task management and communication solutions. Using Q-Comm as a centralized approach to communication ensuring that everyone receives the information they need when they need it, increasing compliance rates, how quickly projects are completed, and accountability across your organization. Solutions Discussed: Learn how El Super saved $1 million in shrinkage by streamlining and prioritizing tasks across all stores. o Real-Time Task Manager While many issues facing branches existed before COVID-19 arrived, unless banks take corrective action, its likely these challenges will remainor even worsenafter the current crisis subsides. Game Day is upon us. ft. supermarket with more than 200 employees, doing about $800,000 in sales per week, I had a long list of responsibilities [], If you're interested in following the Twitter posts or blogs of "influencers" in the retail world, below are a few more to add to the recent "Top 50 list published by Vend. We hear talk of a retail apocalypse, of customers going to Amazon and abandoning the shopping practices of old, but the majority of American consumers still want the experience offered by brick-and-mortar stores. What are the Benefits of Applying Six Sigma in Retail Store Operations? Many retailers are looking for ways to update their scheduling processes to ensure theyre driving revenue and adding to the bottom line. Explore how GATE Petroleum simplified communication and raised the completion rate of maintenance requests by 35 percent. Today, traditional brick-and-mortar stores receive a constant stream of doom and gloom predictions that online pure-plays, such as Amazon, are the way of the future. But we want to do more: ALS Scandinavia is your partner for chemical testing within environment, food, pharmaceuticals, electronics, human biology and other areas. Reflexis Workforce Scheduler eliminates inefficiencies in labor budgeting, forecasting, and schedulingsimplifying your labor operations and unleashing the power of your on-site associates. Solutions discussed: Branch appointments enable you to support more complex sales and service conversations and build personal connections with clients. 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