A)Use transitions, internal summaries, and internal previews. Fear of speaking in public is detrimental and should be eliminated None of the above 2.-mail, blogging, Go ogle+, and Face book are all examples of communication. B)Linguistic tensions A)Altruistic lie To better understand this definition, lets break apart its components. D)Alex's mother asks him to clean his room and he lashes out, telling her to "shut up." d. Performative competence refers to the ability to pretend to be someone you arent. C)To fulfill the requirements of a project A)a signpost C)framework D)synchronic What type of speech would you be giving? B)evading the question Moreover, Alicia is becoming depressed and is starting to dislike her life. Jeff is invited to a party at his best friend's house. C)Forums E)Task-oriented, "Deserter," "Dominator," "Recognition Seeker," and "Aggressor" are all examples of __________. B)cohesiveness C)argumentum ad verecundiam Some communication behaviors indicate that we are not communicating mindfully, such as withdrawing from a romantic partner or engaging in passive-aggressive behavior during a period of interpersonal conflict. B)anecdote c. The discriminatory response of an organism to a stimulus. a. And now youre starting to do the same thing, which is to notice and reflect on your communication more. Communication apprehension and public speaking anxiety are common but can be managed productively. E)Ad hominem, _________ is the first step in the basic structure of a persuasive speech. E)Manuscript, Which of the following delivery aspects would likely have the greatest impact on your facial expressions? E)increasing audience trust, An informative specific-purpose statement will usually be worded to stress ___________________. B)Deciding where a family should stop for dinner B)The hidden area b. is a way of discouraging arrogance among the !Kung. A)brainstorming If you start these things now you will be primed to take on more communication challenges that will be presented throughout this book. What aspects of communication do you think are common sense? What aspects of communication do you think require more formal instruction and/or study? Developing communication competence can bring many rewards, but it also requires time and effort. It is made up of experiences collected over a lifetime. B)the information gathered from the survey will likely be inaccurate I know how important your family is to you. E)The information is not accurate. Therefore, a certain amount of tentativeness and mindful monitoring of a persons nonverbal and verbal communication can help us detect deception. McCroskey, J. C., Communication Comptence: The Elusive Construct, in Competence in Communication: A Multidisciplinary Approach, ed. Rather than share the toy, one of them decides to break it so that neither of them can play with it. In order to develop communication competence, you must become a more mindful communicator and a higher self-monitor. Allen, M., John E. Hunter, and William A. Donohue, Meta-analysis of Self-Report Data on the Effectiveness of Public Speaking Anxiety Treatment Techniques, Communication Education 38, no. A Taiwanese woman who speaks English as her second language may be praised for her competence in the English language in her home country but be viewed as less competent in the United States because of her accent. A)Simplicity A)Solicit your partner's needs. The first statement is more likely uses emotive language and the second is more likely a fact. D)Team members did not fully commit to the project. You cant literally die of embarrassment. Audiences are forgiving and understanding. B)certainty A)affect displays D)Equivocal A)Compromise B)Finishing the last sub point in your outline succinctly E)representative example. Since this book focuses on communication in the real world, strategies for developing communication competence are not only limited to this section. C)a statement of preview A)Either or A)The woman who sits next to you There are many languages and dialects present in different countries and cities. This is an example of _______________. Kiley tells Luke, "I wish you wouldn't leave your dishes in the sink." First, challenge yourself to see the value in the study of communication. True b. E)stereotypical language, _________ words have more than one correct dictionary definition. The second sentence because it uses more technical jargon and bigger words, Fast or slow, small or large, smart or stupid, and short or long are examples of words of what type? D)Educating E)Describing the setting, _________ is an error in logic. A)Climax Many students note that some of what we learn in communication classes is common sense. I agree with this observation in some cases but disagree with it in others. 1.Arbitrary elements used to represent things, processes, ideas, or events in ways that make communication possible are called __________. Decades of research conducted by communication scholars shows that communication apprehension is common among college students (Priem & Solomon, 2009). Second, given the diversity of cultures through the United States, cultural competence is fluid. Creating a reason for your audience to want to listen and learn from your speech is known as __________________. A depiction of communication in which each participant equally influences the communication behavior of the other participants. Which of the following is the first step in win-win problem solving? This is an example of what type of problem solving? b. Write A if the action verb in each sentence is in the active voice and P if it is in the passive voice. Each person must choose between process competence and performative competence; its impossible to have both. D)Panel discussions D)spend time acquiring culture-specific information E)you cannot effectively collect demographic information about your audience, the data collected might not have as much credibility as published evidence, Your teacher unexpectedly asks you to get up and tell the class about your trip to Europe. Despite the fact that no guidelines for or definitions of competence will be applicable in all situations, the National Communication Association (NCA) has identified many aspects of competence related to communication. D)should be large enough for your entire audience to see them While these are skill focused rather than interpersonally or culturally focused, they provide a concrete way to assess your own speaking competencies and to prepare yourself for professional speaking and listening, which is often skill driven. While they enjoy visiting the museums and historical sites, they can't help but criticize the people and their culture. B)knowledge and attitude C)Maintaining social distance Alicia spends all day at work on the Internet and then all night on social networking sites looking at the many interesting things her friends have been doing. D)What is the context? When Kim Kardashian ends words with a low guttural rumble, she is using what form of paralanguage? Not everyone has the same athletic, musical, or intellectual ability. B)Complementing After forming an initial opinion, we tend to interpret a person's behavior in ways that fit our expectations. All of the experiences collected over a lifetime. C)Social harmony When we are searching for words to express an idea, we are involved in the process of __________. D)Repeating C)learn how to live with the uncertainty of intercultural interactions She keeps shifting nervously back and forth. A)A few popular high-schoolers deciding what's "cool" After all, youve spent many years explicitly and implicitly learning to communicate. C)The family playing with their dog There can be many correct definitions for communication. C)There was a lack of interaction among team members. Since communication and speaking are a necessary part of life, identify some strategies you can use to manage those anxieties. a. Communication is an innate quality that does not need to be taught.b. B)To be a competent communicator, one must have complete understanding of a situation. A)Aggression E)She was having a problem with physical noise. b. B)communication patterns Cara, who will be here in an hour. d. Ollie has a great command of language. D)Prolonged eye contact C)Entertaining B)indirect communication Question 3 options: Communication relies heavily on symbols like words, behaviors, and messages. A)rationality B)prejudice D)Charisma A)Defensive listeners The primary focus has been on competencies related to speaking and listening, and the NCA notes that developing communication competence in these areas will help people in academic, professional, and civic contexts (Morreale, Rubin, & Jones, 1998). In most cases, we can consciously decide to work on our deficiencies, which may take considerable effort. C)After forming an initial opinion, we tend to interpret a person's behavior in ways that fit our expectations. E)Insulated listeners, Emily is having serious problems with her family. You notice that the park is quite busy today. To help colleges and universities develop curriculum and instruction strategies to prepare students, the NCA has defined what students should be able to do in terms of speaking and listening competencies by the time they graduate from college: These are just some of the competencies the NCA identified as important for college graduates. Do a communication self-assessment. E)topic, Which of the following is an effective technique for concluding a speech? It releases endorphins, which naturally fight the adrenaline that causes anxiety. D)Presidential elections in the United States C)exaggerated Which of the following are organizational principles that should be addressed in the conclusion of an informative speech? So, to get started on your road to competence, I am proposing that you do two things. Everything will be alright." I'd better let you go," because you want out of the conversation. Of college students, 15 to 20 percent experience high trait CA, meaning they are generally anxious about communication. User: Which of the following statements about communication is most accurate? D)Accommodation A)Democratic In a social situation where one personsay, a supervisorhas more power than anotherfor example, his or her employeethen the supervisor is typically the one who sets the standard for competence. A)evaluative E)wave, A __________ pattern organizes a speech based on chronology. The speaker's needs and intentions are explicitly communicated. Based on the survey results of Vietnamese Linguistics and Literature teachers and students at 7 ethnic minority boarding secondary schools located in 7 different districts of Tra Vinh Province, Vietnam, we discovered that Khmer students' communicative competence is still below the national average. E)Avoidance, Writing a firm letter to a harasser insisting that the behavior stop is an example of which of the following styles of conflict? Which skill will be most useful for you in academic contexts? E)Dominant cocultures strongly influence the leading features of the larger culture. Complete the following sentence: "Communication is _______.". B)Breadth and depth Julie's remark is an example of a __________. D)groupthink A)"I appreciate you letting me go and for being so understanding about this." C)Grammatical tensions C)substitution C)Problem-solution D)Identify supporting and restraining forces On the other hand, although there are numerous rules and norms associated with nonverbal communication, we rarely receive explicit instruction on how to do it. A)"Don't worry. A)Book Jeff does not like parties and would prefer not to go. E)Running on a treadmill, deciding where a family should stop for dinner, One strategy for managing debilitative communication apprehension is to __________. You are the creative director for a successful advertising agency. When we say that we create reality through communication, we mean: Which of the following statements is true about competence? Various communication behaviors can signal that we are communicating mindfully. Whether you will give your first presentation in this class next week or in two months, you may be one of many students in the introduction to communication studies course to face anxiety about communication in general or public speaking in particular. E)participative decision making, According to most structured problem-solving approaches developed in the last century, which of the following steps should be the first task of a problem-solving group? A)The dominant culture determines the overarching characteristics of a coculture. B)"Why do you think they feel that way? D)Limit your division of main points to three to five sub points. Most basically described as talking and listening Method to ensure a message is understood Used to meet physical and psychosocial needs The process of sending and receiving information The basis for forming relationships This problem has been solved! Better information = higher confidence. C)Bill respects Joe. A)A fallacy Operations Management questions and answers. D)sub points E)micro expressions, Cultures that emphasize punctuality, schedules, and completing one task at a time are said to be __________. b. A)self-fulfilling prophecy Lisa doesn't see herself as being very smart. d. Sarah has trouble knowing what she wants to achieve. C)anger D)pretend to understand when you have difficulty doing so E)Topic, Which of the following speech subjects would be best organized in a cause-and-effect pattern? Bill accepts Joe's uncomfortable quirkiness because Joe makes him laugh a lot. E)avoid common expressions such as "see you later" or "did you hear about that". B)The first sentence because it has shorter words and is clearer Strolling around the park, you decide to sit down and rest on a park bench. A)Direct communication C)pragmatic language E)develop positive in-group attitudes. You don't want him to have a poopy on the floor. E)empathy, Anita had received some upsetting news just before beginning her shift as a waitress. It is the ability to master lexical items and rules of morphology, syntax, sentence grammar, semantics, and phonology. C)illustrators C)The highness or lowness of your voice Dress professionally to enhance confidence. B)Coercion A department head in the same company tells employees that the department will sustain layoffs within the next six months. Remember, you are not alone. C)Authoritarian Visualize success through positive thinking. What communication concept has appealed to you most so far? C)Jargon Remember, take him out." B)assimilation You'll get a detailed solution from a subject matter expert that helps you learn core concepts. E)Clarity of communication, Language use can reflect a speaker's willingness to take responsibility for his or her statements. Laura assumes Grandma has trouble communicating because of her age. Becoming a more mindful communicator has many benefits, including achieving communication goals, detecting deception, avoiding stereotypes, and reducing conflict. C)distance When the authors of your text say that communication is collective, they mean: Which of the following is the definition of competence? Which statement is TRUE about women's nonverbal communication compared to that of men?They smile more. B)problem-solution B)Laura has difficulty articulating herself using adult vocabulary. A)spend time with people of different backgrounds B)The grandchildren of immigrants who are aware of their grandparents' homeland but do not connect with the customs or language of that country E)belief, "Tobacco companies should be abolished" is an example of a proposition of ________. False We receive and respond to messages from another person at the same time that she or he is receiving and responding to us is an example of the _____________ model. C)Periodical Look the part. This is where you know what you should be doing, and you realize that youre not doing it as well as you could. ", To effectively paraphrase a message, one should _________. B)decreasing topic relevance D)topic C. competent communicators understand that communication will not solve all problems A)sympathy C)lecture Jon on the dangers of his exercise routine A)a group of people who share the same language and nationality Regarding the previous examples, we will learn more about paraphrasing in Chapter 5 Listening, conflict management in Chapter 6 Interpersonal Communication Processes, and deception in Chapter 4 Nonverbal Communication. D)Integrating A)Nonassertive D)The CEO intentionally uses a more ethically responsible term for "layoffs," while the department head is direct. E)Behavioral, Bill is talking to Ted when Ted interrupts him. B)Impoverished B)conflict A)Avoiding direct eye contact Cultural variables such as race and nationality also affect competence. In terms of physiology, age, maturity, and ability to communicate affect competence. A)status language At the individual level, a persons physiological and psychological characteristics affect competence. She was also having trouble listening to her manager's direction. Discuss communication apprehension and public speaking anxiety and employ strategies to manage them. C)Win-lose B)repeat the statement without changing the speaker's wording E)information underload, Which of the following tasks is most likely to benefit from group input? D)Library catalog A)A plan with different consequences for each of several well-known groups Intercultural communication competence (ICC) is the ability to communicate effectively and appropriately in various cultural contexts. Tanya is worried that Jon will accidentally hurt himself or someone else in the gym. A)The first sentence because it is clearly expresses a though. D)Passive aggression You'll get a detailed solution from a subject matter expert that helps you learn core concepts. Getting Started on Your Road to Communication Competence, The Getting Competent boxes throughout this book are meant to help you become a more confident and skilled communicator. C)The blind area Why should Maria think twice about using this statistic? A)ask for Jon's gym membership to be revoked B)Size Communication makes thinking things easier people can understand each other thoughts and ideas easily, communication is the best way to make a relationship with other people. Using your understanding of self-fulfilling prophecy, choose the scenario that best predicts how Jeff will handle this situation. D)recruit several other gym members to confront Jon B)exaggerated belief A)Initiating stage The statement that is True about communication is - The more you communicate, the better communicator you will be. A)cause-effect E)"Don't worry. 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Tells Luke, `` I wish you would n't leave your dishes in the study of communication, language can.